Running AlertiGate as a service, Monitoring Incident Ops

AlertiGate Agency Implementation, Kubernetes Incident Automation for Clients

Learn to deploy AlertiGate as a managed service for clients running Kubernetes, automating incident investigation across Prometheus, Loki, and cluster state to reduce MTTR. You'll configure alert correlation, set up Slack/Teams delivery, and build a retainer model around incident response optimization and runbook management.

Open the decision record for AlertiGate

What does running AlertiGate for clients commit you to?

Published figures for this service. Blank fields are not published.

Monthly tool cost
Not published, AlertiGate is open-source with no pricing_tiers data. The agency must supply its own infrastructure cost, model API usage cost, and labor hours; vendor license cost is $0 based on the published open-source model.
Time to first value
Not published
Payback
Not modeled, client price, labor, usage, overhead, and expected volume are not supplied.
Guided implementation
8 hours

Is AlertiGate worth running as a client service?

The published evidence supports AlertiGate as a read-only, self-hosted Kubernetes incident investigation tool that automates evidence gathering and delivers structured reports; however, no vendor pricing tiers, client pricing, or retention data are published, so agency service economics cannot be modeled from the supplied data alone.

An agency-fit judgement for reselling this service. It is separate from the tool description on the decision record.

Before you start

What has to be in place before the first client engagement.

Tools and subscriptions

  • Read-only Prometheus access for instant and range queries
  • Read-only Loki access for log queries over the incident window
  • Read-only Kubernetes API access for pods, events, workloads, nodes, HPAs, PVCs, and services
  • Argo CD and Git read access for Applications, sync history, drift, and commits
  • Model API key for the LLM used in the analysis stage
  • Slack, Microsoft Teams, or an HTTPS webhook receiver for report delivery

People and inputs

  • A container runtime capable of running AlertiGate as a single self-hosted container
  • A dedicated namespace with read-only service accounts for each connected source
  • A Confluence or MCP-compatible knowledge source for runbooks and postmortems if clients expect runbook correlation
  • A process for entering and rotating the model API key in the console

Included with the course

7 working documents for delivering this service.

  • AlertiGate Deployment Checklist for Client Kubernetes Clusterschecklist
  • Incident Investigation SOP: Configuring Prometheus and Loki Sourcessop
  • Client Onboarding Template: Alert Correlation and Slack Integration Setuptemplate
  • Root Cause Scoring Worksheet: Training Clients on Evidence Rankingworksheet
  • Change Proposal Review Process Guide: Managing Remediation Without Auto-Pushguide
  • AlertiGate Retainer Pricing Model: MTTR Reduction and Runbook Maintenancetemplate
  • Helm Chart Configuration Workbook: Multi-Cluster Deployment and Webhook Setupworksheet

Listed by name. These documents are not yet published as individual downloads.