Running Braintrust as a service, AI Evaluation Observability

Braintrust Agency Implementation, Delivering AI Quality at Scale

Learn how to set up Braintrust for client AI projects, automate quality scoring with LLM judges, and convert production traces into evaluation datasets. This course teaches agencies to monitor AI application performance in real time, run experiments comparing prompts and models, and deliver measurable quality improvements to clients through structured observability workflows.

Open the decision record for Braintrust

What does running Braintrust for clients commit you to?

Published figures for this service. Blank fields are not published.

Monthly tool cost
$0 (Starter plan) or $49 (Growth plan)
Time to first value
Medium setup, hours to value
Payback
Break-even in Month 1 with 1 client at $197/mo, covering any time investment
Guided implementation
8 hours

Is Braintrust worth running as a client service?

Strong opportunity for agencies with technical AI expertise. The lack of white-labeling is a drawback but the tool's depth enables premium pricing.

An agency-fit judgement for reselling this service. It is separate from the tool description on the decision record.

Before you start

What has to be in place before the first client engagement.

Tools and subscriptions

  • Braintrust SDK for client's programming language (Python, TypeScript, etc.)
  • API keys for AI providers (OpenAI, Anthropic, etc.)
  • GitHub, Discord, or Slack for alert notifications

People and inputs

  • 1-2 engineers familiar with AI application development
  • Client's production AI application with access to trace data
  • Sample eval datasets and scoring criteria for testing

Included with the course

7 working documents for delivering this service.

  • Braintrust Client Onboarding Checklistchecklist
  • LLM Judge Scoring Rubric Templatetemplate
  • Production Trace Monitoring SOPsop
  • Prompt Experiment Comparison Worksheetworksheet
  • Quality Gate Configuration Guideguide
  • Eval Dataset Extraction Workflowsop
  • Client Reporting Dashboard Setuptemplate

Listed by name. These documents are not yet published as individual downloads.