Running Kannect as a service, CRM Tools

Kannect Agency Implementation, White-Label Community Platforms

Learn how to resell Kannect as a branded community platform to nonprofits, chambers, and schools. This course covers client onboarding, membership tier setup, event-to-donation workflows, and scaling your reseller business across multiple client instances.

Open the decision record for Kannect

What it commits you to

Published figures for this service. Blank fields are not published.

Monthly tool cost
The lowest paid plan is $350 per month (Standard) plus a 2% platform fee on payments. There is also an entry tier for small organizations starting at $99 per month, but this may not include all features needed.
Time to first value
Not published, but setup complexity is medium and time to value is days.
Payback
Not modeled: Additional client pricing, labor hours, and ongoing costs are needed to calculate ROI.
Guided implementation
8 hours

Assessment

Kannect offers a comprehensive feature set for community engagement at a reasonable subscription cost. However, agencies must validate client demand and price their services appropriately to achieve profitability.

An agency-fit judgement for reselling this service. It is separate from the tool description on the decision record.

Before you start

What has to be in place before the first client engagement.

Tools and subscriptions

  • Kannect subscription (entry tier for pilot)
  • Stripe account for payment processing
  • CSV of client member list
  • Branding assets (logo, colors)
  • Communication channels (email, SMS) for client onboarding

People and inputs

  • Agency project manager for client onboarding
  • Technical staff for Kannect configuration
  • Sales collateral to present the service to clients
  • Time allocation for setup and training

Estimated investment: Based on the entry tier at $350 per month plus setup costs, the estimated investment for the first month is approximately $350 in subscription fees plus staff time. Additional costs may include branding and design if not provided by the client.

Included with the course

7 working documents for delivering this service.

  • Kannect Client Onboarding Checklistchecklist
  • Membership Tier Pricing Strategy Worksheetworksheet
  • Event-to-Donation Workflow SOPsop
  • Kannect Reseller Pricing Templatetemplate
  • Member Import and CSV Mapping Guideguide
  • Stripe Integration and Recurring Dues Setupsop
  • Branded Mobile App Launch Checklistchecklist

Listed by name. These documents are not yet published as individual downloads.