Implementation BlueprintExecution layer

Kannect Community Hub Launch (5-7 days)

A productized onboarding sprint that configures Kannect's branded community platform for nonprofits, chambers, schools, and churches, replacing their fragmented Facebook, Eventbrite, and Mailchimp stack. Time: 5-7 days.

By InnovaAI ResearchPublished

CRM Tools
Blueprint

Kannect Community Hub Launch (5-7 days)

A productized onboarding sprint that configures Kannect's branded community platform for nonprofits, chambers, schools, and churches, replacing their fragmented Facebook, Eventbrite, and Mailchimp stack.

Prerequisites
  • Client has a CSV export of their member or contact list ready for import.
  • Client provides brand assets: logo, color palette, and preferred domain.
  • Stripe account credentials are available for payment integration.
  • Client identifies at least one admin who will manage the Kannect dashboard post-launch.
  • A pilot client has signed a service agreement for the Kannect Community Starter offer.
Execution Timeline
  • 1.Create the Kannect account and set up the branded community with client logo, colors, and domain.
  • 2.Import the client's member list via CSV and map fields to Kannect's member CRM.
  • 3.Connect Stripe for membership dues and event ticketing payments.
  • 1.Configure membership tiers and dues in Kannect, including application settings.
  • 2.Set up the member directory and define group structures (up to 5 groups on Starter plan).
  • 3.Create initial event templates with RSVP and check-in settings.
  • 1.Build the community website and mobile app branding to match client identity.
  • 2.Set up broadcast messaging templates for announcements and newsletters.
  • 3.Configure email automation for member onboarding and event reminders.
  • 1.Test the donation and fundraising features, ensuring payment processing works.
  • 2.Run a test event with RSVP and check-in to validate the workflow.
  • 3.Train client admin on publishing events and sending broadcasts.
  • 1.Document the monthly email newsletter workflow for client self-management.
  • 2.Create a quick-reference guide for managing memberships and groups.
  • 3.Conduct a final walkthrough with the client and gather feedback.
  • 1.Adjust configurations based on client feedback from the walkthrough.
  • 2.Migrate any remaining data from legacy tools (e.g., Eventbrite events, Mailchimp lists).
  • 3.Set up backup and admin access protocols for the client team.
  • 1.Launch the Kannect community publicly and monitor initial member activity.
  • 2.Provide post-launch support and address any immediate issues.
  • 3.Hand off the admin dashboard and schedule a 30-day check-in.
$29 to $149 per month for Kannect subscription, plus agency setup fee of $370/mo retainer.5-7 days
ROI Logic

The Kannect Starter plan costs $29/mo, while the agency charges $370/mo for the Community Starter offer, yielding a gross margin of roughly 92% before labor. With 12 hours of setup time and 2 hours monthly maintenance, the agency recovers costs within the first month and sustains recurring profit.

Deliverables
  • Branded Kannect community with client logo, colors, and custom domain
  • Member onboarding flow with imported contact list and CSV mapping documentation
  • Three event templates configured with RSVP and check-in settings
  • Monthly email newsletter workflow guide for client self-management
  • Admin training session recording and quick-reference manual
Definition of Done

Client's Kannect community is live with branded website and mobile app, membership tiers active, Stripe payments processing, and client admin trained to publish events and send broadcasts independently.

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