Capture Surface Coverage

Capture Surface Coverage is the share of an agency's real work artifacts (inbox threads, meeting transcripts, screen activity, files) that an assistant can actually index. Usefulness scales with that surface, not with model quality. An assistant wired only to email will answer scheduling questions but fail on scope-change history buried in a call transcript. MyHandler illustrates the wide end: it captures screen content, transcripts, files, and messages from email, Slack, Teams, SMS, Telegram, and Discord into an encrypted on-device database, so a question like what did we quote Acme pulls from the full record. Howie sits at the narrow end by design, reading email, iMessage, and SMS threads to run scheduling and follow-ups. For agencies, the practical test before rollout is mapping which client-facing artifacts stay outside the capture boundary, because every uncovered surface becomes a question the assistant answers wrong in front of a client.