Quiverflow Margin Threshold

Quiverflow's flat plans ($97 or $388 monthly) cover unlimited contacts and user licenses, but AI voice calls bill at $0.26/minute and SMS at $0.0166/segment on top. That split creates a margin threshold every agency must calculate before signing a retainer. Take the Quiverflow Local Business Starter offer at $1150/mo: a salon client running 400 minutes of AI voice booking plus 6,000 SMS segments monthly adds roughly $104 in usage, leaving healthy margin. Scale that same workflow to a multi-location clinic at 3,000 voice minutes and 40,000 segments and usage alone approaches $1,444, which exceeds the retainer. The framework: model worst-case monthly voice minutes and SMS segments per client, compare against the retainer, and either cap usage in the contract or move heavy clients to pass-through billing. Agencies that skip this step discover margin compression only after delivery scales.