ConceptDiscovery layer

Retrieval Trust Gradient

Personal assistants earn their keep by retrieving the right context at the right moment, but retrieval quality is not uniform.

By InnovaAI ResearchPublished Updated

What is Retrieval Trust Gradient?

“Recall confidence → delegation ceiling”

Task delegation ceiling rises with retrieval confidence

Personal assistants earn their keep by retrieving the right context at the right moment, but retrieval quality is not uniform. A local assistant such as MyHandler can answer 'what did I quote Acme?' because it captured the screen, transcript, or inbox where that number appeared. Ask the same assistant about a client relationship that only exists in a hallway conversation and the recall confidence collapses. The Retrieval Trust Gradient ranks every task by how well the assistant's captured corpus actually covers it, then sets a delegation ceiling: high-confidence retrieval tasks go to the assistant, low-confidence ones stay with a human. For agencies, this matters because misjudging the gradient produces confident wrong answers in client-facing work. PHNTM One's on-device document Q&A with citations is a useful benchmark here, since citation-backed answers let a delivery lead verify before sending. Map the gradient per client retainer, not per tool.

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