When to Adopt Campsend: If You Deliver Files to Clients Without a Portal
Should my agency adopt Campsend as a lightweight file delivery tool instead of a full client portal? Adopt Campsend only if your primary need is tracked, branded file delivery to clients, not a full client portal.
By InnovaAI ResearchPublished
“Should my agency adopt Campsend as a lightweight file delivery tool instead of a full client portal?”
Adopt Campsend only if your primary need is tracked, branded file delivery to clients, not a full client portal.
Agencies often mistake Campsend for a client portal and expect features like client communication, project timelines, or multi-user access, which it does not offer. They also overlook that the free plan's 15-delivery limit may be insufficient as client volume grows, forcing an upgrade to Pro or Team.
Campsend's free plan covers 15 deliveries per month with up to 2 GB each, which suits small agencies or freelancers. The Pro plan at $9/mo adds unlimited deliveries and custom cover images, but the per-user pricing model limits MRR potential compared to per-client retainers. The tool's file library and recipient reply feature reduce friction in client handoff workflows, but it lacks the collaboration and project management features of full portals like Clinked or Assembly.
- •Your agency sends finished files to clients via email or WeTransfer and needs delivery tracking.
- •You have fewer than 15 client deliveries per month and can start on the free plan.
- •You need white-label branding (name, logo, color) on delivery pages without paying for a portal.
- •Your clients are non-technical and you want them to view or download files without creating an account.
- •You want to reuse uploaded files across deliveries and allow clients to reply with files on the same page.