BigCommerce Multi-Storefront Client Rollout (Delivery)

BigCommerce Multi-Storefront Client Rollout (Delivery)

1. 01

   Create a partner account and select a plan tier

   Sign up at BigCommerce partner portal to access partner resources and training. Choose the entry tier at $29/month (annual billing) for initial client projects, noting the Core plan auto-upgrades to Growth if TTM GMV exceeds $30K.

2. 02

   Provision a new storefront for the client

   In the BigCommerce control panel, go to 'Channel Manager' and click 'Create a Storefront'. Select the appropriate plan (Core, Growth, or Scale) based on projected GMV. Configure the store URL, locale, and default currency.

3. 03

   Configure payment providers and zero-fee gateways

   Navigate to 'Settings' > 'Payments'. Choose an Embedded Payment Provider (e.g., PayPal, Stripe) to avoid transaction fees, or select an Open Payment Provider with a 2.0% fee. Ensure the provider supports the client's target market and currencies.

4. 04

   Set up shipping zones, tax rules, and inventory locations

   Under 'Settings' > 'Shipping', define shipping zones and rates. Configure tax rules in 'Tax Settings'. In 'Inventory', add up to 4 inventory locations (Core plan) and assign stock levels to each location.

5. 05

   Integrate sales channels and marketplaces

   In the 'Channel Manager', connect Amazon, Walmart, eBay, Meta, TikTok, and Google Shopping. For each channel, map product categories and sync inventory. Use the open APIs to integrate with ERP or CRM systems like Salesforce or HubSpot.

6. 06

   Customize the storefront theme and checkout

   Use the drag-and-drop theme editor to apply a branded theme. Customize the checkout by enabling one-page checkout and configuring custom fields. For B2B clients, enable B2B features such as quote management and customer-specific pricing.

7. 07

   Test end-to-end with test orders

   Place test orders through the storefront and each integrated channel. Verify payment processing, shipping calculations, tax collection, and inventory deduction. Confirm that orders appear in the control panel's 'Orders' section.

8. 08

   Hand off to client with documentation and training

   Document admin workflows, including order management, product updates, and reporting. Train the client on using the dashboard. Provide a runbook for common tasks and escalate complex issues to BigCommerce support (24/7 chat/email on Core, phone on Growth).