BuddyBoss White-Label App Publishing Handoff (Delivery)

BuddyBoss White-Label App Publishing Handoff (Delivery)

1. 01

   Confirm the client's app license tier in the BuddyBoss account dashboard before any build work starts

   Mobile-app Solo ($99/month, or $41.58/month billed annually) covers iOS or Android, choose one. If the client needs both stores, the All-in-one-bundle Web + App Done For You at $416.58/month annual includes the App Launch license for iOS and Android. Locking the tier first prevents a rebuild when the second storefront is requested mid-project.

2. 02

   Register the client's Apple Developer and Google Play developer accounts under the client's legal entity, not the agency's

   White-label publishing runs through the developer account named on the store listing. If the agency account is used, the client cannot take the listing with them at offboarding, which becomes a retainer renewal objection.

3. 03

   Configure branding in the BuddyBoss theme and app settings panels: app icon, splash screen, push notification certificate, and store metadata

   Push notifications are a licensed feature, so verify the certificate is tied to the correct bundle ID before submission. Mismatched certificates are the most common cause of a rejected build.

4. 04

   Connect the course engine and verify member roles before the app build is generated

   BuddyBoss integrates natively with LearnDash, LifterLMS, and Tutor LMS. Confirm which one the client runs, then test enrollment, group access, and direct messaging inside the app shell, since role logic that works on web can break in the mobile view.

5. 05

   Generate the build and submit to App Store Connect and Google Play Console, then record the submission IDs in the client handoff document

   Include the review timeline the client should expect and the named contact on the agency side who owns rejection responses. Store review rejections are a delivery risk the client should not discover from a store email.

6. 06

   Run a post-launch acceptance pass covering push notifications, member profiles, activity feeds, and at least one course completion

   Capture screenshots of each pass into the handoff pack. This becomes the baseline for the monthly maintenance retainer and the evidence trail if the client disputes app performance later.

7. 07

   Transfer admin credentials, store console access, and the maintenance scope document to the client's designated owner

   Spell out what the retainer covers (app rebuilds after platform updates, push certificate renewals) versus what triggers a change order. Agencies that skip this step absorb rebuild labor for free.