Content Decay Triage (QA)

Content Decay Triage (QA)

1. 01

   Pull completion and last-login data for every course in the client's catalog

   Export learner-level records for the trailing 90 days and flag any course where fewer than 40% of enrolled learners have logged in during the last 30 days.

2. 02

   Separate courses that were never adopted from courses that were adopted and then abandoned

   A course with zero completions since launch points to a distribution or relevance problem; a course with a steep drop-off after module two points to a content or pacing problem. The remediation differs.

3. 03

   Check whether the course still maps to a live compliance, onboarding, or certification requirement

   Retire anything tied to a superseded policy. Keeping obsolete compliance modules live creates audit noise and trains learners to ignore the catalog.

4. 04

   Score each surviving course on length against completion rate

   Courses over 45 minutes with sub-50% completion are candidates for splitting into modules. Platforms such as TalentLMS and LearnUpon both support modular restructuring without rebuilding the enrollment record.

5. 05

   Rebuild the two or three worst-performing modules using AI-assisted authoring before writing anything from scratch

   Absorb LMS generates draft courses from source documents in under an hour, and LearnUpon's Create+ claims course creation at roughly 10% of manual cost. Use those drafts as a starting point, then have a subject-matter expert edit for accuracy.

6. 06

   Reissue the revised modules to a 10% sample of the original cohort and measure completion over 14 days

   A sample test costs the client nothing in goodwill and gives you a defensible before-and-after number for the next retainer review.

7. 07

   Document the retirement or revision decision for each course in a one-page client-facing log

   Include the original completion rate, the action taken, and the re-test result. This log becomes the evidence base for the next quarterly business review.