Emergent Credit Burn Audit and Plan Downgrade (Retention)

Emergent Credit Burn Audit and Plan Downgrade (Retention)

1. 01

   Open the Emergent workspace billing panel and export the credit consumption log for the trailing 30 days

   Pull the per-project credit ledger, not just the account total. Agencies running several client builds under one workspace need to see which project is draining the pool before deciding anything.

2. 02

   Flag any project that consumed more than 40 credits in a single week

   The Standard plan ships 100 credits every month and the Standard Trial ships 100 credits across 7 days. A project burning 40+ credits weekly will exhaust a Standard allocation before the cycle closes, which is the usual trigger for an unplanned upgrade.

3. 03

   Compare the flagged project's actual complexity against the agent tier it was built on

   Standard AI agent E1 is scoped for simple apps. If the client's build has grown into multi-role workflows or a marketplace pattern, the credit drain is a tier mismatch, not a usage spike.

4. 04

   Check whether the account is sitting on Pro at $200/month while monthly consumption stays under 100 credits

   Pro is the documented plan for moderately complex projects. An agency holding Pro for a client whose app is a lead-gen site or booking tool is paying for headroom it never touches.

5. 05

   Downgrade the workspace to Standard at $20/month and reallocate the freed budget to the retainer line

   Confirm the client's app still publishes to web, Play Store, and App Store on Standard before you commit. Publishing access is listed on the Standard tier, so the downgrade should not break delivery.

6. 06

   Reset the client's monthly credit monitoring report to fire at 70 credits consumed

   The Starter App Launch offer already includes monthly credit usage monitoring and usage reporting. Move the alert threshold down so the agency sees the overrun while there is still runway to optimize prompts instead of buying credits.

7. 07

   Log the downgrade decision and the new threshold in the client's delivery record

   Note the plan, the credit ceiling, and the date. When the client asks why the invoice dropped, the agency has a documented reason rather than a verbal one.