Paradisosolutions White-Label Tenant Provisioning (Onboarding)

Paradisosolutions White-Label Tenant Provisioning (Onboarding)

1. 01

   Create the client tenant in the Paradiso LMS admin and assign it to one of the 10 organizational divisions available on the white-label enterprise plan

   Keep one division per client so reporting and seat counts stay separable when the agency runs several cohorts at once.

2. 02

   Apply tenant branding: upload the client logo, set color palette, and connect the client's own domain

   Branded apps are part of the white-label enterprise tier, so confirm with the client whether they want a store-listed app or a browser-only entry point before you configure.

3. 03

   Import the learner roster and map user roles (admin, instructor, learner) against the client's org structure

   Validate a sample CSV import first; role mistakes are cheaper to fix before the full roster lands.

4. 04

   Test package ingestion with one SCORM, one AICC, and one xAPI file from the client's existing content library

   A failed xAPI package discovered here costs an afternoon; discovered in week three of delivery it costs the retainer.

5. 05

   Build or import the first course in the AI-assisted authoring tool and attach it to a personalized learning path

   Use the client's real onboarding or compliance content, not a demo module, so the client sees their own material in the review.

6. 06

   Configure an AI roleplay simulation for the highest-stakes client scenario (sales objection, compliance conversation, or support escalation)

   Roleplay simulations are the differentiator against a plain LMS, so put one in front of the client during onboarding rather than saving it for an upsell.

7. 07

   Wire the integrations the client already pays for (Salesforce, Microsoft, Zoom, Slack, HubSpot, Workday, or Zapier) and confirm data flows both directions

   Test one record end to end per integration; partial connections are the most common source of silent reporting gaps.

8. 08

   Enable ecommerce course sales if the client trains external customers or partners, then hand off admin credentials with a short recorded walkthrough of the reporting dashboard

   The handoff recording doubles as your evidence of delivery when the retainer comes up for renewal.