Klox Client VPN Brand Deployment (Onboarding)

Klox Client VPN Brand Deployment (Onboarding)

1. 01

   Access the Klox admin panel and navigate to the 'White-Label' section to initiate a new client brand setup.

   Confirm that your agency's reseller account has white-label provisioning enabled. If not, contact Klox support to activate it before proceeding.

2. 02

   Upload the client's logo and specify their custom domain in the 'Branding' configuration screen.

   Ensure the logo meets Klox's recommended dimensions (typically 512x512 pixels) and that the domain is verified to avoid app store rejection.

3. 03

   Select the target platforms for the client's VPN apps from the 8 available options (Android, iOS, Windows, Mac, Linux, Chrome, router, TV).

   For most SMB clients, prioritize Android, iOS, and Windows. Router and TV support may be added later if the client's use case requires it.

4. 04

   Configure the VPN protocols to be enabled for the client's subscription tiers.

   Klox supports WireGuard, OpenVPN, OpenConnect, and Shadowsocks. Enable WireGuard by default for performance, but keep OpenVPN as a fallback for compatibility.

5. 05

   Set up the client's subscription tiers and pricing in the 'Subscription Management' area of the admin panel.

   Define monthly, quarterly, and annual plans. Use the published retail prices ($7.99/mo, $5.99/mo, etc.) as a baseline, then adjust to your agency's margin targets.

6. 06

   Generate the branded app builds and submit them to the respective app stores (Google Play, Apple App Store, etc.) using the client's developer accounts.

   Klox provides the necessary binaries and signing instructions. Expect a 7-14 day launch window for store approvals.

7. 07

   Create the first client user accounts in the admin panel and assign them to the appropriate subscription tier.

   Use the 'User Management' screen to add client staff. Each user can connect up to 5 devices simultaneously, so plan seat counts accordingly.

8. 08

   Deliver a client onboarding guide that includes installation links, login credentials, and a quick-start tutorial for their staff.

   Include instructions for each platform the client will use. Emphasize the 5-device limit per user to avoid support tickets.