Ticketingsoftwares Payment Gateway Cutover and Payout Reconciliation (Delivery)

Ticketingsoftwares Payment Gateway Cutover and Payout Reconciliation (Delivery)

1. 01

   Open the client's Ticketingsoftwares admin dashboard and confirm the custom domain resolves with the client's brand assets loaded.

   White-label deployment is the first thing to verify before touching payment settings. If the domain still shows the platform's default branding, the gateway cutover will process real ticket revenue on a portal the client has not approved.

2. 02

   Navigate to the payment gateway configuration screen and select the client's processor from the supported list: Stripe, PayPal, or Authorize.Net.

   The platform supports standard and custom payment gateways. Confirm which processor the client already uses for other revenue so settlement lands in an account their bookkeeper already reconciles.

3. 03

   Enter the client's live API credentials and payout bank account, then run a test transaction before switching the event to live.

   Payout settings route ticket revenue directly to the client's bank account. A mis-keyed account number on a live event means chasing funds after the doors open.

4. 04

   Set ticket tiers, seating map, and promo codes for the first event, then publish it under the client's domain.

   Seating management and promo codes are configured per event in the admin dashboard. Build the seating map before tier pricing, because tier assignment depends on seat blocks.

5. 05

   Confirm the real-time revenue analytics dashboard is populating and that the client's login shows only their own organizer account.

   Multi-organizer account management means the client should see their events and no one else's. Test with the client's credentials, not your agency admin login.

6. 06

   Reconcile the first settlement against the processor's payout report and document the commission the client avoided.

   The platform charges zero per-ticket commission, so the client keeps 100% of ticket revenue minus the processor's standard rate. Put that number in the delivery report; it is the renewal argument for the retainer.

7. 07

   Hand the client a one-page runbook covering QR-code check-in, refund handling, and who to call at the agency when a payout looks wrong.

   QR-code check-in runs from the same admin dashboard. Most post-launch support tickets on ticketing retainers are door-staff questions, not platform faults.