OurDoctor
OurDoctor operates a white-label telemedicine backend that agencies rebrand and resell under their own domain and pricing. Unlike marketplace integrations or API-only services, OurDoctor includes the full stack: 500+ board-certified physicians credentialed across urgent care, primary care, dermatology, and behavioral health; e-prescribing to patient pharmacies; EHR and patient portal; and 24/7 live support. Agencies choose between two plans: Powered By ($299/month, no contract) for rapid testing, or Fully Branded ($2000/month, two-year term) for custom pricing and deeper integration. Deployment averages 7 days. The model targets healthcare clients, digital health startups, and agencies seeking recurring revenue; it is not a horizontal SaaS tool for non-healthcare verticals.
OurDoctor is a white-label SaaS app, integrating with Trustpilot, YouTube, Facebook and X (Twitter). InnovaAI rates it 9 of 10 for agency resale, with full white-label.
Agency Audit
OurDoctor is a white-label telemedicine backend that agencies can rebrand and resell to healthcare clients or as a standalone service line. It includes licensed physicians across urgent care, primary care, dermatology, and behavioral health, plus e-prescribing, EHR, and patient portals, all operational within 7 days. Agencies can set their own pricing on both one-time visit and subscription plans, creating recurring revenue per client account. Best fit: agencies targeting healthcare verticals, digital health startups, or brands seeking MRR expansion. The model works only if you have clients who need telehealth infrastructure or can market it as a standalone offering; it's not a tool for internal agency use.
9.0/10
79%
3d about 3 days
- You have healthcare clients (clinics, wellness brands, telehealth startups) who need a turnkey physician network and e-prescribing backend without building their own licensing infrastructure.
- You want to offer subscription-based care plans where clients pay monthly recurring fees; OurDoctor's Telehealth Plan supports up to 7 dependents per account, enabling family-tier pricing.
- You can launch a client account in under a week and need minimal onboarding overhead; OurDoctor's average deployment is 7 days from contract to live platform.
- Your clients operate outside the U.S. or require coverage in all 50 states plus territories; OurDoctor covers 50+ U.S. states but does not publish full geographic availability.
- You need HIPAA compliance guarantees in writing; OurDoctor states HIPAA-compliant infrastructure but lists SOC 2 as 'in progress,' so full security certification is incomplete.
- You cannot commit to a two-year contract or want month-to-month flexibility; the Fully Branded plan ($2000/month) requires a two-year term, while the Powered By plan ($299/month) has no contract but offers less customization.
Profit Path
$59 one-time
$199–$499/mo
Monthly Recurring
Planning benchmark at United States price levels. Not a measured market survey.
Platform Features
Core capabilities of OurDoctor
White-label platform deployment
Launch a fully branded telemedicine site on your domain with your pricing, logo, and branding in 7 days average. Agencies control patient-facing messaging and billing, while OurDoctor manages physician credentialing, licensing, and backend compliance.
Licensed physician network and e-prescribing
Access 500+ board-certified physicians across urgent care, primary care, dermatology, and behavioral health. Patients receive real prescriptions sent directly to pharmacies; no referrals or delays. Covers 50+ U.S. states.
Dual care plan model
Offer both one-time urgent visit plans (pay-per-visit) and subscription plans (unlimited visits, up to 7 dependents per account). Agencies set pricing on each plan independently, enabling flexible monetization for different client segments.
EHR and patient portal
Integrated electronic health records and patient-facing portal allow clients' patients to book visits, view prescriptions, and manage dependents. Reduces administrative overhead for healthcare clients.
24/7 live patient support
OurDoctor operates customer support any time, any device. Agencies can white-label this or route support calls to their own team, depending on the plan tier.
HIPAA-compliant infrastructure
Platform meets HIPAA requirements for patient data handling. SOC 2 certification is in progress, so full third-party security audit is not yet complete.
What Makes OurDoctor Different
Unique advantages vs similar tools in this niche
White-label telemedicine with full infrastructure
vs Building a telehealth platform from scratchIncludes licensed physicians, EHR, e-prescribing, and patient portals under your brand.
Fast launch in 7 days
vs Months of development and compliance workAverage time from contract to launch is 7 days.
Recurring revenue model
vs One-time service feesSubscription plans provide ongoing revenue for agencies.
Investment ROI Calculator
Value equation analysis for OurDoctor, based on the Hormozi framework
What is the Hormozi framework? A four-factor score: (what the service delivers × how reliably it delivers) divided by (how long it takes × how much effort it requires). A higher Value Multiplier means a better return on the time and money invested: faster, easier, and more proven results.
2.4× value multiple: a one-time investment of $59, then $0/mo platform cost. Agencies charge $199–$499/mo; margins are almost entirely labor-based.
Why This Succeeds
Higher is betterClient Results Potential
What your clients actually get
High-impact results: clients get measurable improvements in delivered value
Launch your own telehealth brand in days, not months.
Reliability Score
How consistently this delivers results
Reliable with proper setup: most agencies see consistent delivery
500+ Board-certified physicians credentialed in our network
Implementation Challenges
Lower is betterTime to First Revenue
How long until you can start earning
Standard ramp-up: accelerate to 1 day with Academy SOPs
Expect a few days from signup to first client delivery
Setup Effort
What it takes to get running
Moderate setup: some configuration before first delivery
Moderate effort: standard configuration with some customization needed
Viable opportunity. OurDoctor returns 2.4× on investment. Focus on the highest-margin service packages to maximize return.
Pricing
OurDoctor platform cost to your agency
Starts at $49 one-time (Subscription Plan), scales to $59 one-time (One Time Doctor Visit)
One Time Doctor Visit
- Telehealth Plans
- Treats Cold & Flu, Fever, Headaches, Sore Throat, Diarrhea, UTI, Pink Eye, Skin Irritation/Rash
- Same accurate diagnosis as face-to-face visit
- 24/7 Care
Subscription Plan
- Telehealth Plans
- Treats Cold & Flu, Fever, Headaches, Sore Throat, Diarrhea, UTI, Pink Eye, Skin Irritation/Rash
- Same accurate diagnosis as face-to-face visit
- 24/7 Care
Full White-Label Available
OurDoctor supports full white-label deployment: rebrand and resell under your agency name.
- Custom domain & branding under your agency name
- White-label reseller program with client billing
- Client management portal with performance analytics
- all under your brand, on your domain, with your pricing
Market Intelligence
How agencies monetize OurDoctor: real offer economics and market positioning
- Agencies targeting healthcare clients
- Digital health startups
- Marketing agencies expanding into telehealth
- Agencies without healthcare compliance knowledge
- Agencies seeking low-cost entry without contract commitment
Per-Client Recurring
white-labelAgency pays platform fee, charges each client a monthly subscription. Revenue scales with client count.
Offer Economics: What You Charge vs. What It Costs
Margin includes platform cost + agency labor at $75/hr.
Independent clinics, urgent care centers, or small medical practices wanting to add a branded telehealth channel without building infrastructure
Regional health brands, employer wellness programs, or multi-location practices scaling telehealth across a patient base of 500–5,000
Health systems, insurance brokers, or mid-size employers (200–500 employees) launching a fully branded telehealth benefit or direct-to-consumer care product
Large employers, hospital networks, or health-tech brands (500+ employees or $100M+ revenue) building a proprietary telehealth product or enterprise employee health benefit
Scale Economics: Based on Starter Offer
Using OurDoctor Clinic Starter at $3.8K/client. Platform: $0/mo. Labor: 4h/client × $75/hr.
Net = MRR - platform cost - labor (4h/client × $75/hr).
Investment Decision Framework
Strategic vetting analysis for OurDoctor
Strong Buy
Strong agency fit, low resell friction
Buy If
5You want to offer subscription-based care plans where clients pay monthly recurring fees; OurDoctor's Telehealth Plan supports up to 7 dependents per account, enabling family-tier pricing.
You're willing to commit to a two-year contract for the Fully Branded plan and can forecast at least $24,000 annual revenue per client to justify the $2000/month tier.
You have healthcare clients (clinics, wellness brands, telehealth startups) who need a turnkey physician network and e-prescribing backend without building their own licensing infrastructure.
You can launch a client account in under a week and need minimal onboarding overhead; OurDoctor's average deployment is 7 days from contract to live platform.
You operate in healthcare marketing or digital health and can position telehealth as a value-add or standalone product line for your existing client base.
Skip If
5Your clients operate outside the U.S. or require coverage in all 50 states plus territories; OurDoctor covers 50+ U.S. states but does not publish full geographic availability.
You need HIPAA compliance guarantees in writing; OurDoctor states HIPAA-compliant infrastructure but lists SOC 2 as 'in progress,' so full security certification is incomplete.
You cannot commit to a two-year contract or want month-to-month flexibility; the Fully Branded plan ($2000/month) requires a two-year term, while the Powered By plan ($299/month) has no contract but offers less customization.
Your clients are non-healthcare verticals (e-commerce, SaaS, agencies) with no telehealth use case; OurDoctor is purpose-built for healthcare and has no horizontal applications.
You need behavioral health or psychiatry visits included in the base plan; these are add-ons at $100/month per specialty, increasing per-client cost.
Bottom Line
OurDoctor is a white-label telemedicine backend that agencies can rebrand and resell to healthcare clients or as a standalone service line. It includes licensed physicians across urgent care, primary care, dermatology, and behavioral health, plus e-prescribing, EHR, and patient portals, all operational within 7 days. Agencies can set their own pricing on both one-time visit and subscription plans, creating recurring revenue per client account. Best fit: agencies targeting healthcare verticals, digital health startups, or brands seeking MRR expansion. The model works only if you have clients who need telehealth infrastructure or can market it as a standalone offering; it's not a tool for internal agency use.
Reality Check
OurDoctor's physician network and licensing are geographically limited to 50+ U.S. states, so agencies serving international clients or requiring coverage in all 50 states plus territories will face gaps. The Fully Branded plan requires a two-year contract, locking agencies into a $2000/month minimum commitment regardless of client adoption.
Moderate effort: standard configuration with some customization needed
Academy for OurDoctor
Work through it in order: the course for this service first, then the modules behind it.
Course for this service
OurDoctor Agency Implementation, White-Label Telehealth Monetization
Learn how to deploy a fully branded telemedicine platform on your domain, manage physician credentialing and patient billing, and structure dual pricing models (pay-per-visit and subscription) to maximize recurring revenue. This course covers the complete white-label workflow from domain setup through patient acquisition and ongoing compliance management.
Open the courseNo Academy modules are published for this service yet. Browse the full Academy
Core concepts
The mental model you need to price and scope the work.
- OurDoctor Margin ThresholdConcept
OurDoctor's published rates are $59 per one-time doctor visit and $49 for the subscription plan, and the platform lets agencies set their own retail pricing on both. The margin threshold is the point where your markup covers delivery overhead and still leaves a retainer-grade spread. A concrete case: an agency resells the subscription at $99 per patient per month to a dermatology client. At 200 active patients that is $19,800 in monthly billings against $9,800 in OurDoctor wholesale cost, leaving $10,000 before the 4h/mo of portal and routing upkeep. The Clinic Starter offer at $3840/mo shows the same math at the practice level rather than per patient. Below roughly 60 active patients, the fixed setup and support hours eat the spread, so the threshold tells you when a client is worth onboarding versus when to walk away.
- Rebrand Depth LadderConcept
Rebrand Depth Ladder ranks white-label platforms by how far the agency's identity actually reaches: surface (logo and domain swap), workflow (client-facing dashboards, email, invoices carry the agency name), and infrastructure (source code, data, and billing sit with the agency). Depth determines what you can charge and what happens when the vendor changes terms. A surface-only reseller competes on price against every other agency selling the same builder; an infrastructure-level operator sells a product clients cannot easily price-shop. WorkDo ships full source code with lifetime updates, which lets an agency hold the code layer, while Circle's partial white-label leaves vendor branding visible in places clients notice. The practical test: ask what a client sees, what the agency controls, and what survives if the vendor doubles pricing. Forrester's 2027 predictions flag compute and infrastructure constraints pushing API-dependent tool costs upward, which is exactly the scenario where shallow rebrands compress retainer margin first.
- Reseller Margin Compression CurveConcept
Every white-label platform sets a wholesale price, and that price becomes the hard ceiling on what an agency can earn per client seat. The framework asks one question before signing: how much of the retail price does the vendor keep, and how often can they raise it? Platforms sold as lifetime deals, such as WorkDo's source-code-included suite, shift the risk to the vendor and let an agency hold margin for years. Subscription-only platforms, by contrast, reprice whenever infrastructure costs move. Forrester's 2027 predictions flag compute and energy constraints as a direct driver of API-dependent tool price increases, which compresses margins on AI-inclusive retainers. An agency reselling a rebrandable builder at $49 per client per month against a $29 wholesale cost keeps $20; a vendor price hike to $39 cuts that to $10 without any change in delivery effort. Model the spread before the contract, not after the first renewal notice.
Decision and risk
How to judge the fit, and the ways it goes wrong.
- When to Adopt OurDoctor: Only If You Already Have a Healthcare Client Ready to LaunchEvaluation Rule
Adopt OurDoctor only when a paying healthcare client is already committed to a branded telehealth launch, never as speculative infrastructure.
- White-Label SaaS Rule: Resell Only What You Can Rebuild or ReplaceEvaluation Rule
Put a client on a white-label platform only after you have documented the export path, the replacement cost, and the margin floor that keeps the resale profitable at 12 months.
- OurDoctor: Buy vs Skip (Telehealth as a Retainer Line)Decision Framework
IF your agency already has healthcare, clinic, or digital health clients and can absorb a $3,840/mo Clinic Starter engagement (20h setup plus 4h/mo) on top of OurDoctor's per-visit economics, THEN buy: the platform ships licensed physicians, e-prescribing, EHR, and patient portals under your brand within 7 days, and you set your own markup on the $59 one-time visit and $49 subscription plans. IF you have no healthcare buyer and no plan to market telehealth as a standalone service, THEN skip, because OurDoctor is infrastructure to resell, not a tool that improves internal agency delivery.
- The OurDoctor Margin Trap: Why Agencies Resell Telehealth at $59 and Lose MoneyFailure Pattern
- The Reseller Margin Trap: Why White-Label SaaS Apps Stall After the First Ten ClientsFailure Pattern
Delivery system
Blueprints and procedures for running it as a service.
- OurDoctor Clinic Telehealth Launch (7-10 days)Implementation Blueprint
Agencies deploy OurDoctor's white-label telemedicine backend under a clinic client's brand, wiring intake, e-prescribing, and physician routing so the clinic can bill $59 one-time visits or $49 subscription plans from day one.
- OurDoctor White-Label Partner Onboarding (Launch)Operating Procedure
- White-Label Platform Selection Gate (Onboarding)Operating Procedure
- Reseller Margin and Seat Reconciliation (Retention)Operating Procedure
13 modules selected for OurDoctor
Real User Results
What agencies say about OurDoctor
“I heard about this from a friend”
I heard about this from a friend. I needed an antibiotic for a rash and was able to get a doctor to call me in a prescription within the hour. I totally recommend and will use them when I travel.
Read on TrustpilotFrequently Asked Questions
Answers about pricing, setup, implementation, and more
OurDoctor provides white-label telemedicine infrastructure: licensed physicians, e-prescribing, EHR, patient portals, and 24/7 support, all under your brand on your domain. Agencies rebrand and resell it to healthcare clients or as a standalone service line. The platform includes both one-time urgent visit plans and subscription care plans, covering urgent care, primary care, dermatology, and behavioral health across 50+ U.S. states.
OurDoctor lists 2 plans; the paid price is $59 one-time (One Time Doctor Visit). The typical margin on reselling OurDoctor is 79% of the fee, after the platform and labor at $75 an hour.
Yes. OurDoctor is purpose-built for white-labeling. Both the Powered By plan ($299/month) and Fully Branded plan ($2000/month) allow you to rebrand the platform with your logo, domain, and pricing. The Fully Branded tier includes custom pricing negotiation and a two-year contract; the Powered By tier offers no-contract flexibility at lower cost.
OurDoctor lists Trustpilot, YouTube, Facebook, X (Twitter), Instagram, and TikTok as key integrations. The specific integration depth (native, API, or Zapier) is not detailed in available documentation. Contact OurDoctor directly at 1-888-755-6337 to confirm integration scope for your use case.
OurDoctor reports an average deployment time of 7 days from contract signature to live platform. This includes physician network credentialing, domain setup, and patient portal configuration. Actual timeline may vary based on client documentation completeness and chosen plan tier.
Healthcare clients (clinics, wellness brands, urgent care centers), digital health startups, marketing agencies expanding into telehealth, and brands seeking recurring revenue models. OurDoctor is not designed for non-healthcare verticals; it is purpose-built for telehealth delivery.
OurDoctor's documentation does not specify data ownership, export rights, or retention policies upon cancellation. Contact OurDoctor at 1-888-755-6337 or via the contact form to clarify data portability and compliance obligations before signing a contract.
OurDoctor's documentation does not specify multi-tenant dashboards, consolidated reporting, or per-client revenue tracking for agencies. If you plan to manage 5+ client accounts and need agency-level analytics, confirm this capability with OurDoctor before committing to a plan.