White-LabelWhite Label SaaS AppFull WL

OurDoctor

OurDoctor operates a white-label telemedicine backend that agencies rebrand and resell under their own domain and pricing.

OurDoctor is a white-label SaaS app, integrating with Trustpilot, YouTube, Facebook and X (Twitter). InnovaAI rates it 9 of 10 for agency resale, with full white-label.

Strong Buy9.0/10

Agency Audit

OurDoctor is a white-label telemedicine backend that agencies can rebrand and resell to healthcare clients or as a standalone service line. It includes licensed physicians across urgent care, primary care, dermatology, and behavioral health, plus e-prescribing, EHR, and patient portals, all operational within 7 days. Agencies can set their own pricing on both one-time visit and subscription plans, creating recurring revenue per client account. Best fit: agencies targeting healthcare verticals, digital health startups, or brands seeking MRR expansion. The model works only if you have clients who need telehealth infrastructure or can market it as a standalone offering; it's not a tool for internal agency use.

Strong BuyFull White-LabelFlat Fee
Fit

9.0/10

Typical Margin

79%

Time-to-Value

3d about 3 days

Complexity
Moderate
Strong Buy
Fit90
Visit OurDoctor
Best For
  • You have healthcare clients (clinics, wellness brands, telehealth startups) who need a turnkey physician network and e-prescribing backend without building their own licensing infrastructure.
  • You want to offer subscription-based care plans where clients pay monthly recurring fees; OurDoctor's Telehealth Plan supports up to 7 dependents per account, enabling family-tier pricing.
  • You can launch a client account in under a week and need minimal onboarding overhead; OurDoctor's average deployment is 7 days from contract to live platform.
Not For
  • Your clients operate outside the U.S. or require coverage in all 50 states plus territories; OurDoctor covers 50+ U.S. states but does not publish full geographic availability.
  • You need HIPAA compliance guarantees in writing; OurDoctor states HIPAA-compliant infrastructure but lists SOC 2 as 'in progress,' so full security certification is incomplete.
  • You cannot commit to a two-year contract or want month-to-month flexibility; the Fully Branded plan ($2000/month) requires a two-year term, while the Powered By plan ($299/month) has no contract but offers less customization.

Profit Path

Your Cost (USD)

$59 one-time

Market Range

$199–$499/mo

Revenue Model

Monthly Recurring

Planning benchmark at United States price levels. Not a measured market survey.

Platform Features

Core capabilities of OurDoctor

White-label platform deployment

Launch a fully branded telemedicine site on your domain with your pricing, logo, and branding in 7 days average. Agencies control patient-facing messaging and billing, while OurDoctor manages physician credentialing, licensing, and backend compliance.

Licensed physician network and e-prescribing

Access 500+ board-certified physicians across urgent care, primary care, dermatology, and behavioral health. Patients receive real prescriptions sent directly to pharmacies; no referrals or delays. Covers 50+ U.S. states.

Dual care plan model

Offer both one-time urgent visit plans (pay-per-visit) and subscription plans (unlimited visits, up to 7 dependents per account). Agencies set pricing on each plan independently, enabling flexible monetization for different client segments.

EHR and patient portal

Integrated electronic health records and patient-facing portal allow clients' patients to book visits, view prescriptions, and manage dependents. Reduces administrative overhead for healthcare clients.

24/7 live patient support

OurDoctor operates customer support any time, any device. Agencies can white-label this or route support calls to their own team, depending on the plan tier.

HIPAA-compliant infrastructure

Platform meets HIPAA requirements for patient data handling. SOC 2 certification is in progress, so full third-party security audit is not yet complete.

What Makes OurDoctor Different

Unique advantages vs similar tools in this niche

White-label telemedicine with full infrastructure

vs Building a telehealth platform from scratch

Includes licensed physicians, EHR, e-prescribing, and patient portals under your brand.

Fast launch in 7 days

vs Months of development and compliance work

Average time from contract to launch is 7 days.

Recurring revenue model

vs One-time service fees

Subscription plans provide ongoing revenue for agencies.

Investment ROI Calculator

Value equation analysis for OurDoctor, based on the Hormozi framework

What is the Hormozi framework? A four-factor score: (what the service delivers × how reliably it delivers) divided by (how long it takes × how much effort it requires). A higher Value Multiplier means a better return on the time and money invested: faster, easier, and more proven results.

Value MultiplierStrong

2.4× value multiple: a one-time investment of $59, then $0/mo platform cost. Agencies charge $199–$499/mo; margins are almost entirely labor-based.

Outcome48
÷
Friction20

Why This Succeeds

Higher is better

Implementation Challenges

Lower is better

Viable opportunity. OurDoctor returns 2.4× on investment. Focus on the highest-margin service packages to maximize return.

Best if:You have healthcare clients (clinics, wellness brands, telehealth startups) who need a turnkey physician network and e-prescribing backend without building their own licensing infrastructure.You want to offer subscription-based care plans where clients pay monthly recurring fees; OurDoctor's Telehealth Plan supports up to 7 dependents per account, enabling family-tier pricing.You can launch a client account in under a week and need minimal onboarding overhead; OurDoctor's average deployment is 7 days from contract to live platform.You operate in healthcare marketing or digital health and can position telehealth as a value-add or standalone product line for your existing client base.You're willing to commit to a two-year contract for the Fully Branded plan and can forecast at least $24,000 annual revenue per client to justify the $2000/month tier.

Pricing

OurDoctor platform cost to your agency

~79% margin

Starts at $49 one-time (Subscription Plan), scales to $59 one-time (One Time Doctor Visit)

One Time Doctor Visit

$59 one-time
  • Telehealth Plans
  • Treats Cold & Flu, Fever, Headaches, Sore Throat, Diarrhea, UTI, Pink Eye, Skin Irritation/Rash
  • Same accurate diagnosis as face-to-face visit
  • 24/7 Care

Subscription Plan

$49 one-time
  • Telehealth Plans
  • Treats Cold & Flu, Fever, Headaches, Sore Throat, Diarrhea, UTI, Pink Eye, Skin Irritation/Rash
  • Same accurate diagnosis as face-to-face visit
  • 24/7 Care

Full White-Label Available

OurDoctor supports full white-label deployment: rebrand and resell under your agency name.

  • Custom domain & branding under your agency name
  • White-label reseller program with client billing
  • Client management portal with performance analytics
  • all under your brand, on your domain, with your pricing

Market Intelligence

How agencies monetize OurDoctor: real offer economics and market positioning

Service Applications
Client OnboardingDelivery & ProductionClient CommunicationsAutomation & Integrations
Best For
  • Agencies targeting healthcare clients
  • Digital health startups
  • Marketing agencies expanding into telehealth
Not Ideal For
  • Agencies without healthcare compliance knowledge
  • Agencies seeking low-cost entry without contract commitment

Per-Client Recurring

white-label

Agency pays platform fee, charges each client a monthly subscription. Revenue scales with client count.

One-time investment: $59(One Time Doctor Visit), $0/mo ongoing platform cost.

Offer Economics: What You Charge vs. What It Costs

Margin includes platform cost + agency labor at $75/hr.

OurDoctor Clinic Starterlocal smb

Independent clinics, urgent care centers, or small medical practices wanting to add a branded telehealth channel without building infrastructure

$3.8K/mo
Tool: Free / self-hostedLabor: 4h/mo × $75 = $300Margin: 92%Benchmark: $199–$499/mo
• Deploy white-label OurDoctor patient portal under client's brand and domain• Configure intake forms, appointment flows, and physician routing for client's specialty• Set up HIPAA-compliant patient communication and e-prescription workflows• Train client staff on portal administration and patient onboarding procedures
OurDoctor Growth Launchgrowth smb

Regional health brands, employer wellness programs, or multi-location practices scaling telehealth across a patient base of 500–5,000

$4.1K/mo
Tool: Free / self-hostedLabor: 6h/mo × $75 = $450Margin: 89%Benchmark: $499–$1.2K/mo
• Deploy fully branded OurDoctor telehealth environment with custom domain, logo, and color system• Integrate patient portal with client's existing EHR or CRM via available API connectors• Build patient acquisition landing page and onboarding email sequence tied to the telehealth portal• Monitor monthly utilization metrics and optimize physician routing and visit conversion rates
OurDoctor Mid-Market Platformmid market

Health systems, insurance brokers, or mid-size employers (200–500 employees) launching a fully branded telehealth benefit or direct-to-consumer care product

$4.6K/mo
Tool: Free / self-hostedLabor: 10h/mo × $75 = $750Margin: 84%Benchmark: $1.2K–$3K/mo
• Deploy Fully Branded White Label OurDoctor instance with custom subdomain, SSO, and branded mobile-ready portal• Configure multi-specialty physician routing including psychiatry and primary care add-on visits• Integrate telehealth platform with HR systems, benefits portals, or insurance eligibility APIs• Audit and document HIPAA compliance posture monthly and deliver utilization and outcomes reporting
OurDoctor Enterprise Telehealth Suiteenterprise

Large employers, hospital networks, or health-tech brands (500+ employees or $100M+ revenue) building a proprietary telehealth product or enterprise employee health benefit

$6.5K/mo
Tool: Free / self-hostedLabor: 16h/mo × $75 = $1.2KMargin: 82%Benchmark: $3K–$10K/mo
• Deploy enterprise Fully Branded OurDoctor environment with dedicated subdomain, custom UX, and multi-department physician routing• Integrate platform with enterprise HRIS, benefits administration, and claims or billing systems• Build executive dashboard and monthly outcomes reporting covering utilization, visit volume, and cost-per-episode metrics• Optimize physician network configuration and specialty add-ons quarterly based on utilization data and client growth targets

Scale Economics: Based on Starter Offer

Using OurDoctor Clinic Starter at $3.8K/client. Platform: $0/mo. Labor: 4h/client × $75/hr.

5 clients
$19.2K
MRR
$17.7K net (92%)
10 clients
$38.4K
MRR
$35.4K net (92%)
20 clients
$76.8K
MRR
$70.8K net (92%)

Net = MRR - platform cost - labor (4h/client × $75/hr).

Weighted Avg Margin
79%
Across all offer tiers, incl. labor at $75/hr
Run your agency audit

Investment Decision Framework

Strategic vetting analysis for OurDoctor

Vetting Verdict

Strong Buy

Strong agency fit, low resell friction

Agency Fit(white-label + resell pathway)
90/100
0255075100
Resell Friction(WL + mode + complexity)
10/100
0255075100

Buy If

5
STRATEGIC DRIVER

You want to offer subscription-based care plans where clients pay monthly recurring fees; OurDoctor's Telehealth Plan supports up to 7 dependents per account, enabling family-tier pricing.

STRATEGIC DRIVER

You're willing to commit to a two-year contract for the Fully Branded plan and can forecast at least $24,000 annual revenue per client to justify the $2000/month tier.

OPERATIONAL FIT

You have healthcare clients (clinics, wellness brands, telehealth startups) who need a turnkey physician network and e-prescribing backend without building their own licensing infrastructure.

OPERATIONAL FIT

You can launch a client account in under a week and need minimal onboarding overhead; OurDoctor's average deployment is 7 days from contract to live platform.

OPERATIONAL FIT

You operate in healthcare marketing or digital health and can position telehealth as a value-add or standalone product line for your existing client base.

Skip If

5
CAUTION

Your clients operate outside the U.S. or require coverage in all 50 states plus territories; OurDoctor covers 50+ U.S. states but does not publish full geographic availability.

CAUTION

You need HIPAA compliance guarantees in writing; OurDoctor states HIPAA-compliant infrastructure but lists SOC 2 as 'in progress,' so full security certification is incomplete.

CAUTION

You cannot commit to a two-year contract or want month-to-month flexibility; the Fully Branded plan ($2000/month) requires a two-year term, while the Powered By plan ($299/month) has no contract but offers less customization.

CAUTION

Your clients are non-healthcare verticals (e-commerce, SaaS, agencies) with no telehealth use case; OurDoctor is purpose-built for healthcare and has no horizontal applications.

CAUTION

You need behavioral health or psychiatry visits included in the base plan; these are add-ons at $100/month per specialty, increasing per-client cost.

Bottom Line

OurDoctor is a white-label telemedicine backend that agencies can rebrand and resell to healthcare clients or as a standalone service line. It includes licensed physicians across urgent care, primary care, dermatology, and behavioral health, plus e-prescribing, EHR, and patient portals, all operational within 7 days. Agencies can set their own pricing on both one-time visit and subscription plans, creating recurring revenue per client account. Best fit: agencies targeting healthcare verticals, digital health startups, or brands seeking MRR expansion. The model works only if you have clients who need telehealth infrastructure or can market it as a standalone offering; it's not a tool for internal agency use.

Reality Check

Trade-offs & Gotchas

OurDoctor's physician network and licensing are geographically limited to 50+ U.S. states, so agencies serving international clients or requiring coverage in all 50 states plus territories will face gaps. The Fully Branded plan requires a two-year contract, locking agencies into a $2000/month minimum commitment regardless of client adoption.

Implementation Reality

Moderate effort: standard configuration with some customization needed

Effort: 4/10Time: 5/10

Academy for OurDoctor

Work through it in order: the course for this service first, then the modules behind it.

Course for this service

OurDoctor Agency Implementation, White-Label Telehealth Monetization

Learn how to deploy a fully branded telemedicine platform on your domain, manage physician credentialing and patient billing, and structure dual pricing models (pay-per-visit and subscription) to maximize recurring revenue. This course covers the complete white-label workflow from domain setup through patient acquisition and ongoing compliance management.

Open the course

Core concepts

The mental model you need to price and scope the work.

  1. OurDoctor Margin ThresholdConcept

    OurDoctor's published rates are $59 per one-time doctor visit and $49 for the subscription plan, and the platform lets agencies set their own retail pricing on both. The margin threshold is the point where your markup covers delivery overhead and still leaves a retainer-grade spread. A concrete case: an agency resells the subscription at $99 per patient per month to a dermatology client. At 200 active patients that is $19,800 in monthly billings against $9,800 in OurDoctor wholesale cost, leaving $10,000 before the 4h/mo of portal and routing upkeep. The Clinic Starter offer at $3840/mo shows the same math at the practice level rather than per patient. Below roughly 60 active patients, the fixed setup and support hours eat the spread, so the threshold tells you when a client is worth onboarding versus when to walk away.

  2. Rebrand Depth LadderConcept

    Rebrand Depth Ladder ranks white-label platforms by how far the agency's identity actually reaches: surface (logo and domain swap), workflow (client-facing dashboards, email, invoices carry the agency name), and infrastructure (source code, data, and billing sit with the agency). Depth determines what you can charge and what happens when the vendor changes terms. A surface-only reseller competes on price against every other agency selling the same builder; an infrastructure-level operator sells a product clients cannot easily price-shop. WorkDo ships full source code with lifetime updates, which lets an agency hold the code layer, while Circle's partial white-label leaves vendor branding visible in places clients notice. The practical test: ask what a client sees, what the agency controls, and what survives if the vendor doubles pricing. Forrester's 2027 predictions flag compute and infrastructure constraints pushing API-dependent tool costs upward, which is exactly the scenario where shallow rebrands compress retainer margin first.

  3. Reseller Margin Compression CurveConcept

    Every white-label platform sets a wholesale price, and that price becomes the hard ceiling on what an agency can earn per client seat. The framework asks one question before signing: how much of the retail price does the vendor keep, and how often can they raise it? Platforms sold as lifetime deals, such as WorkDo's source-code-included suite, shift the risk to the vendor and let an agency hold margin for years. Subscription-only platforms, by contrast, reprice whenever infrastructure costs move. Forrester's 2027 predictions flag compute and energy constraints as a direct driver of API-dependent tool price increases, which compresses margins on AI-inclusive retainers. An agency reselling a rebrandable builder at $49 per client per month against a $29 wholesale cost keeps $20; a vendor price hike to $39 cuts that to $10 without any change in delivery effort. Model the spread before the contract, not after the first renewal notice.

13 modules selected for OurDoctor

Real User Results

What agencies say about OurDoctor

★★★★★
5/5
(1 review)
Trustpilot
★★★★★
5/5
2023-06-06T06:51:17.000Z
Kyle Roberts

“I heard about this from a friend”

I heard about this from a friend. I needed an antibiotic for a rash and was able to get a doctor to call me in a prescription within the hour. I totally recommend and will use them when I travel.

Read on Trustpilot

Frequently Asked Questions

Answers about pricing, setup, implementation, and more

OurDoctor provides white-label telemedicine infrastructure: licensed physicians, e-prescribing, EHR, patient portals, and 24/7 support, all under your brand on your domain. Agencies rebrand and resell it to healthcare clients or as a standalone service line. The platform includes both one-time urgent visit plans and subscription care plans, covering urgent care, primary care, dermatology, and behavioral health across 50+ U.S. states.

OurDoctor lists 2 plans; the paid price is $59 one-time (One Time Doctor Visit). The typical margin on reselling OurDoctor is 79% of the fee, after the platform and labor at $75 an hour.

Yes. OurDoctor is purpose-built for white-labeling. Both the Powered By plan ($299/month) and Fully Branded plan ($2000/month) allow you to rebrand the platform with your logo, domain, and pricing. The Fully Branded tier includes custom pricing negotiation and a two-year contract; the Powered By tier offers no-contract flexibility at lower cost.

OurDoctor lists Trustpilot, YouTube, Facebook, X (Twitter), Instagram, and TikTok as key integrations. The specific integration depth (native, API, or Zapier) is not detailed in available documentation. Contact OurDoctor directly at 1-888-755-6337 to confirm integration scope for your use case.

OurDoctor reports an average deployment time of 7 days from contract signature to live platform. This includes physician network credentialing, domain setup, and patient portal configuration. Actual timeline may vary based on client documentation completeness and chosen plan tier.

Healthcare clients (clinics, wellness brands, urgent care centers), digital health startups, marketing agencies expanding into telehealth, and brands seeking recurring revenue models. OurDoctor is not designed for non-healthcare verticals; it is purpose-built for telehealth delivery.

OurDoctor's documentation does not specify data ownership, export rights, or retention policies upon cancellation. Contact OurDoctor at 1-888-755-6337 or via the contact form to clarify data portability and compliance obligations before signing a contract.

OurDoctor's documentation does not specify multi-tenant dashboards, consolidated reporting, or per-client revenue tracking for agencies. If you plan to manage 5+ client accounts and need agency-level analytics, confirm this capability with OurDoctor before committing to a plan.