OutageDeck
OutageDeck is an independent outage tracking service that monitors 172+ SaaS and cloud vendor status pages and refreshes approximately every 10 minutes. It distinguishes itself from generic status aggregators by combining real-time monitoring with multi-channel alert routing (Slack, Teams, Discord, webhook, email) and a shareable status board that consolidates up to 12 vendors into a single view. Agencies use it to answer the critical incident triage question: is the outage ours or theirs? The JSON API and MCP server integration enable programmatic access to vendor status data, and custom provider support (Statuspage, Instatus) allows tracking of internal or niche infrastructure. Best suited for agencies managing client infrastructure, MSPs, and platform teams overseeing multiple squads.
OutageDeck is an independent outage tracking service, priced at $19/month on the Starter plan, integrating with Slack, Microsoft Teams, Discord, and Webhook. InnovaAI scores it 7/10 for agency resale.
Agency Audit
OutageDeck monitors 172+ SaaS and cloud vendor status pages in real-time, letting agencies and their clients instantly determine whether an outage stems from third-party dependencies or internal infrastructure. It sends alerts via Slack, Teams, Discord, or webhook, and exposes a JSON API for programmatic access. For agencies managing client infrastructure or MSPs tracking vendor dependencies, this is a low-friction add-on retainer: clients pay for monitoring peace-of-mind, and agencies handle alert routing and incident triage. The Business plan at $199/month supports up to 50 alert rules per client, making multi-client white-label deployments viable.
7.0/10
55%
2d 1-2 days
- You manage 5+ client accounts and need to route vendor outage alerts to different Slack channels per client without duplicating subscriptions across separate OutageDeck accounts.
- Your clients depend on 8+ SaaS vendors (e.g., Vercel, Supabase, GitHub, Datadog, Slack) and currently monitor status pages manually or via fragmented tools.
- You want to offer incident triage as a retainer service: OutageDeck's API and MCP server integration let you automate status checks within your own incident response workflows.
- You require full white-label branding on client-facing dashboards and alerts; OutageDeck does not offer a branded portal or custom domain option.
- Your clients operate in highly regulated industries (healthcare, finance) and require SOC2 Type II or HIPAA compliance; OutageDeck's compliance posture is not documented in public materials.
- You need to monitor fewer than 5 vendors per client and cannot justify a $19/month Starter plan minimum for each account.
Profit Path
$19/mo
$1K–$3K/project
Hybrid
Planning benchmark at United States price levels. Not a measured market survey.
Platform Features
Core capabilities of OutageDeck
Real-time vendor status monitoring
Tracks 172+ SaaS and cloud providers' official status pages and refreshes approximately every 10 minutes. Agencies use this to answer the critical question: is the outage ours or theirs?
Multi-channel alert routing
Sends outage notifications via Slack, Microsoft Teams, Discord, email, or webhook. The Pro plan includes 20 alert rules, allowing agencies to route vendor-specific alerts to different on-call channels or client teams without noise.
Shareable status board
Generates a live dashboard showing the status of up to 12 vendors in a single view. Agencies can embed this in client portals or share the link directly during incident response.
JSON API and MCP server
Exposes programmatic access to vendor status and incident data via API (1,000 requests/hour on Starter, 5,000 on Pro). The MCP server integration allows AI agents to check vendor status mid-task without manual polling.
Custom provider support
Tracks non-standard status feeds via Statuspage or Instatus, including authenticated and private feeds. Agencies can monitor internal infrastructure status pages or niche vendors not in the public 172+ list.
Status badges and RSS feeds
Generates embeddable badges and RSS feeds for dashboards or README files. Useful for agencies that want to surface vendor health in client-facing documentation or internal runbooks.
What Makes OutageDeck Different
Unique advantages vs similar tools in this niche
Monitors 172+ vendors from a single source
vs Manually checking each vendor's status pageOutageDeck re-reads the official status feed of all 172 tracked providers about every 10 minutes, providing a consolidated view.
Shareable stack board with no data storage
vs Internal status dashboards that require setup and maintenanceThe stack board is a shareable link that shows live status for up to 12 vendors, with nothing stored on the server.
MCP server for AI agents
vs Manual status checks during coding tasksCoding agents can connect via MCP and ask 'is it us or them?' mid-task, before tearing apart code.
Latest Updates
Recent releases and improvements for OutageDeck
Better alert picking, and badges for your own providers
Improvement2026-07-31Alert form now uses a searchable list with live status; existing alerts can be edited; custom providers support renaming, status badges, and AI agent management via API key.
Custom providers: bring your own status feed
New2026-07-30Paid plans can track unlisted vendors by pointing OutageDeck at any Statuspage or Instatus feed, with private incident history, alerts, optional auth credentials, and plan-based limits.
An MCP server for AI agents
New2026-07-29Remote MCP server with seven read-only tools for provider status, incidents, uptime history, and more; works with Claude Code, Cursor, and any MCP client with no key required.
Microsoft Teams alerts and four new providers
New2026-07-29Paid plans can now deliver alerts into Microsoft Teams as Adaptive Cards; catalog expanded to 172 providers including Perplexity, Stytch, Kinde, and Airbyte.
Faster answers everywhere
Improvement2026-07-28Sitewide quick-search palette (Cmd K / Ctrl K), richer incident pages with link-preview cards, deeper API filtering by provider/severity/state, and browser-side package.json dependency mapping.
Investment ROI Calculator
Value equation analysis for OutageDeck, based on the Hormozi framework
What is the Hormozi framework? A four-factor score: (what the service delivers × how reliably it delivers) divided by (how long it takes × how much effort it requires). A higher Value Multiplier means a better return on the time and money invested: faster, easier, and more proven results.
2.1× value multiple: invest $19/mo and agencies typically charge $1K–$3K/project for the work it powers.
Why This Succeeds
Higher is betterClient Results Potential
What your clients actually get
Incremental gains: position as part of a larger solution stack
OutageDeck re-reads the official status feed of all 172 tracked providers about every 10 minutes and stores what it finds.
Reliability Score
How consistently this delivers results
Early-stage track record: validate with a small pilot first
How reliably this solution delivers promised results. Based on case studies, reviews, and track record.
Implementation Challenges
Lower is betterTime to First Revenue
How long until you can start earning
Standard ramp-up: accelerate to 1 day with Academy SOPs
Expect a few days from signup to first client delivery
Setup Effort
What it takes to get running
Near-turnkey: minimal setup before you can sell
Moderate effort: standard configuration with some customization needed
Viable opportunity. OutageDeck returns 2.1× on investment. Focus on the highest-margin service packages to maximize return.
Pricing
OutageDeck platform cost to your agency
Starts at $19/mo (Starter), scales to $199/mo (Business)
Free
- Email alerts for up to 5 providers
- All public provider and incident pages
- Read-only JSON API (anonymous rate limit)
- Status badges and RSS feeds
Starter
- Slack, Teams, Discord, webhook, and email alerts
- Unlimited providers on every alert, with no per-vendor counting
- 5 alert rules, so each channel gets only what it cares about
- 2 custom providers (bring your own status feed)
Pro
- Everything in Starter
- 20 alert rules, one per squad, service, or on-call channel
- 10 custom providers, including authenticated and private feeds
- API key with 5,000 requests/hour
Business
- Everything in Pro
- 50 alert rules, enough for one per client
- 30 custom providers, including authenticated and private feeds
- Multiple API keys with custom quotas
No verified white-label program for OutageDeck: client-facing delivery runs under the platform's native branding.
Market Intelligence
How agencies monetize OutageDeck: real offer economics and market positioning
- Agencies managing client infrastructure
- MSPs monitoring vendor dependencies
- Platform teams overseeing multiple squads
- Agencies without technical staff
- Enterprises requiring on-premise monitoring
Project-Based
ai-toolsAgency charges per-project fee for implementation. Ongoing optimization as optional retainer.
Offer Economics: What You Charge vs. What It Costs
Margin includes platform cost + agency labor at $75/hr.
Local service businesses or solo practitioners relying on 3-10 SaaS tools who need basic outage visibility without internal IT staff
Funded startups or regional brands with 10-50 employees using 15-30 SaaS dependencies who need multi-channel alerting and team-specific routing
50-500 employee companies with multi-team engineering or IT operations who need dependency-aware incident triage across dozens of vendors and internal services
Enterprise organizations with 500+ employees and complex multi-cloud, multi-vendor stacks who need centralized third-party outage intelligence across business units
Scale Economics: Based on Starter Offer
Using OutageDeck SMB Visibility Setup at $1.8K/client. Platform: $19/mo. Labor: 4h/client × $75/hr.
Net = MRR - platform cost - labor (4h/client × $75/hr).
Investment Decision Framework
Strategic vetting analysis for OutageDeck
Strong Buy
Strong agency fit, low resell friction
Buy If
4You want to offer incident triage as a retainer service: OutageDeck's API and MCP server integration let you automate status checks within your own incident response workflows.
You manage 5+ client accounts and need to route vendor outage alerts to different Slack channels per client without duplicating subscriptions across separate OutageDeck accounts.
Your clients depend on 8+ SaaS vendors (e.g., Vercel, Supabase, GitHub, Datadog, Slack) and currently monitor status pages manually or via fragmented tools.
You need to track custom or private status feeds (e.g., internal Statuspage instances) alongside public vendors, and the Pro or Business plan's custom provider support fits your stack.
Skip If
4You require full white-label branding on client-facing dashboards and alerts; OutageDeck does not offer a branded portal or custom domain option.
Your clients operate in highly regulated industries (healthcare, finance) and require SOC2 Type II or HIPAA compliance; OutageDeck's compliance posture is not documented in public materials.
You need to monitor fewer than 5 vendors per client and cannot justify a $19/month Starter plan minimum for each account.
Your clients demand real-time alerting (sub-5-minute latency); OutageDeck refreshes status feeds approximately every 10 minutes, introducing a detection delay.
Bottom Line
OutageDeck monitors 172+ SaaS and cloud vendor status pages in real-time, letting agencies and their clients instantly determine whether an outage stems from third-party dependencies or internal infrastructure. It sends alerts via Slack, Teams, Discord, or webhook, and exposes a JSON API for programmatic access. For agencies managing client infrastructure or MSPs tracking vendor dependencies, this is a low-friction add-on retainer: clients pay for monitoring peace-of-mind, and agencies handle alert routing and incident triage. The Business plan at $199/month supports up to 50 alert rules per client, making multi-client white-label deployments viable.
Reality Check
OutageDeck does not publish a white-label program, so client-facing dashboards and alerts display the OutageDeck brand. Agencies cannot rebrand the status board or API responses, limiting positioning as a fully custom solution. Custom provider support (Statuspage, Instatus feeds) requires manual setup per client, adding operational overhead for large client rosters.
Moderate effort: standard configuration with some customization needed
Academy for OutageDeck
Work through it in order: the course for this service first, then the modules behind it.
Course for this service
OutageDeck Agency Implementation, Incident Triage and Client Status Automation
Learn how to deploy OutageDeck across your client base to automate incident triage, reduce false alarms, and deliver real-time status visibility. This course covers alert routing strategy, shareable board setup, API integration for custom workflows, and productizing status monitoring as a recurring service.
Open the courseNo Academy modules are published for this service yet. Browse the full Academy
Why this category matters
The commercial case before the tooling.
2 modules selected for OutageDeck
Frequently Asked Questions
Answers about pricing, setup, implementation
OutageDeck monitors 172+ SaaS and cloud vendor status pages in real-time and sends outage alerts via Slack, Teams, Discord, email, or webhook. It helps agencies and their clients determine whether an outage is caused by third-party dependencies or internal infrastructure, and provides a shareable status board, JSON API, and MCP server integration for programmatic access to vendor status and incident data.
OutageDeck offers 4 pricing tiers, starting at $19/mo (Starter) up to $199/mo per client (Business). Agencies typically achieve 55% profit margins when reselling to clients.
No verified white-label program. Client-facing surfaces, including the status board and alert notifications, display the OutageDeck brand. Agencies cannot customize the domain, logo, or branding in the dashboard or API responses, limiting positioning as a fully custom solution.
Yes. OutageDeck natively supports Slack, Microsoft Teams, and Discord for alert routing. The Starter plan and above include these integrations, allowing agencies to route vendor outage alerts directly to client or internal Slack channels and Teams workspaces.
Initial setup typically takes 15-30 minutes per client once the agency parent account is configured. The Business plan includes hands-on onboarding and alert setup, reducing manual configuration. Custom provider setup (Statuspage or Instatus feeds) may add 5-10 minutes per feed depending on authentication requirements.
Best suited for agencies managing client infrastructure (web agencies, digital product studios), MSPs monitoring vendor dependencies, SaaS startups relying on 5+ external vendors, and platform teams overseeing multiple squads. Any client whose product depends on Vercel, Supabase, GitHub, Datadog, Slack, or similar vendors benefits from centralized outage monitoring.
Yes. The Pro plan includes 10 custom providers and the Business plan includes 30, allowing you to track non-standard status feeds via Statuspage or Instatus. This includes authenticated and private feeds, so agencies can monitor internal infrastructure status pages or niche vendors not in the public 172+ list.
OutageDeck offers a 14-day money-back guarantee. Upon cancellation, alert routing stops and API access is revoked. Agencies should plan client communication in advance to avoid surprise service interruptions.