SiteGPT delivers AI-powered customer support chatbots with scalable white-label solutions, multilingual capabilities, and seamless CRM integrations tailored for business growth.
Overall Rating: 8.8/10
✅ Brand & Visual Identity (9/10)
✅ White-Labeling Potential (8.5/10)
✅ Core Functionalities (9.5/10)
✅ Business & Lead Generation Tools (9/10)
✅ Support Infrastructure (8.5/10)
✅ Integration Ecosystem (9/10)
✅ Scalability & Growth Potential (9/10)
✅ Revenue Model & Pricing (7.5/10)
✅ White-Label Services & Profit Potential (8/10)
✅ Public Roadmap & News (7.5/10)
SiteGPT is a powerful SaaS platform designed to deliver AI-powered customer support chatbots with white-label capabilities for businesses and agencies. Its GPT-4o-powered NLP engine supports multilingual interactions, seamless CRM integrations, and advanced lead generation tools.
⭐ The platform offers flexible pricing tiers catering to both startups and enterprises. However, white-label pricing requires direct contact with the sales team, limiting transparency.
⭐ Competing with platforms like Chatbase and Botpress, SiteGPT excels in customization and scalability but could improve its public roadmap for future updates.
✅ SiteGPT’s clean interface and intuitive design make it accessible for users of all technical levels.
✅ Testimonials from notable clients such as CBS Bahamas enhance its credibility.
✅ Offers robust white-labeling options, including custom domains, logos, and branding removal for an additional $50/month.
✅ Agencies can rebrand the platform entirely for client-facing solutions.
❌ Advanced white-label features require enterprise-tier pricing or direct sales contact for custom quotes.
✅ Automated ticket deflection, AI-driven Q&A, lead capture forms, and email summarization.
✅ The Functions API enables advanced actions like retrieving data or processing user requests within the chatbot interface.
✅ Real-time analytics and CRM integrations with tools like Zendesk and Intercom streamline lead nurturing workflows.
✅ Automated email summaries reduce manual follow-ups by up to 40%, enhancing productivity.
✅ 24/7 email and chat support are available across all plans.
❌ Phone support is not included in lower-tier plans, limiting direct assistance options.
✅ SiteGPT integrates seamlessly with platforms like Slack, WhatsApp, and Crisp.
✅ API access allows users to build custom workflows tailored to their business needs.
✅ Supports up to 1,000 chatbots on enterprise plans.
✅ Handles customizable message volumes, making it ideal for multinational corporations.
Pricing Tiers:
💰 Growth Plan – $129/month
➡️ 2 chatbots
➡️ Up to 10k messages per month
➡️ 2k training web pages
➡️ 100 file uploads (up to 10 MB each)
➡️ Multiple platform integrations
➡️ API access
➡️ Support for up to 4 members
💰 Scale Plan – $429/month
➡️ 5 chatbots
➡️ Up to 40k messages per month
➡️ 10k training web pages
➡️ 500 file uploads (up to 10 MB each)
➡️ Webhook support
➡️ API access
➡️ Support for up to 10 members
💰 Enterprise Plan – Custom pricing (~$999/month)
➡️ Up to 1,000 chatbots
➡️ Customizable message volumes
➡️ Unlimited training web pages
➡️ 1k file uploads (up to 10 MB each)
➡️ Priority support
➡️ Advanced integrations with multiple platforms
White-Label Pricing:
✅ Branding removal add-on for $50/month.
✅ Agencies must contact sales for custom white-label pricing.
✅ Agencies can resell SiteGPT chatbots under their brand name with custom pricing models.
✅ Creates opportunities for high-profit margins and enhanced client retention.
✅ Recent updates include GPT-4o adoption and Zoho SalesIQ integration.
❌ Absence of a detailed public roadmap limits visibility into future enhancements.
Strengths
✅Advanced NLP capabilities with GPT-4o technology.
✅Seamless CRM integration.
✅Scalable white-label solutions.
✅Multilingual chatbot functionality supporting over 95 languages.
Weaknesses
❌Limited transparency in pricing for mid-tier plans.
❌No phone support for lower-tier users.
❌Lack of a detailed public roadmap.
✅ SiteGPT vs. Chatbase – More affordable at scale.
✅ SiteGPT vs. Botpress – Better multilingual capabilities.
❌ CustomGPT vs. SiteGPT – CustomGPT offers more transparent white-label pricing ($299/month) but lacks advanced API functionalities.
⚠️ Dependency on high-quality training data impacts chatbot accuracy.
⚠️ Enterprise-level costs may exceed $1,500/month for businesses requiring extensive customization.
✅ Publish a public roadmap to improve transparency regarding upcoming features.
✅ Introduce self-service portals for white-label setup targeting smaller agencies.
✅ Expand phone support to mid-tier plans.
Final Rating: 8.8/10
SiteGPT stands out as an AI-powered customer support solution with excellent scalability and white-label potential but could improve transparency in pricing and future development plans.
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