Running Dessa as a service, AI Voice Agent

Dessa Voice Agent Implementation, Building Conversational AI Prototypes for Clients

Learn how to position Dessa's full-duplex speech-to-speech capabilities as a research and prototyping service for enterprise clients exploring voice automation. This course covers hardware setup, emotion-driven conversation design, prototype evaluation frameworks, and packaging voice-AI research into productized deliverables that justify retainer engagement.

Open the decision record for Dessa

What does running Dessa for clients commit you to?

Published figures for this service. Blank fields are not published.

Monthly tool cost
Not published, Dessa is waitlist-only with no published vendor pricing tiers; hardware cost for MacBook Pro M4 Max or better is required but not quoted in the supplied data.
Time to first value
Not published
Payback
Not modeled
Guided implementation
8 hours

Is Dessa worth running as a client service?

Dessa offers a genuinely differentiated full-duplex speech model, but waitlist-only access, no published pricing, and required MacBook Pro M4 Max hardware mean agencies cannot yet model delivery economics or ROI. Evidence supports research and prototyping engagements only, not production voice-agent services.

An agency-fit judgement for reselling this service. It is separate from the tool description on the decision record.

Before you start

What has to be in place before the first client engagement.

Tools and subscriptions

  • MacBook Pro M4 Max or better for local inference
  • Live audio stream capture via microphone for full-duplex conversation
  • Dessa waitlist access approval for research use
  • Conversation recording storage for sample outputs

People and inputs

  • Technical staff capable of configuring local speech model inference
  • Research and safety testing expertise to evaluate emotion, sarcasm, and interruption handling
  • Documentation process for capturing conversation recordings and client-approved scope

Included with the course

6 working documents for delivering this service.

  • Dessa Hardware & Environment Setup Checklistchecklist
  • Voice Agent Prototype Scope & Deliverables Templatetemplate
  • Emotion Detection Test Cases for Customer Service Scenariosworksheet
  • Client Conversation Recording & Analysis SOPsop
  • Voice Automation Feasibility Assessment Guideguide
  • Interruption Handling & Backchanneling Evaluation Frameworkworksheet

Listed by name. These documents are not yet published as individual downloads.