ActiveCollab Client Onboarding Sprint (5-7 days)
A 5-7 day engagement that configures ActiveCollab for a client's service workflows, integrating time tracking, invoicing, and client collaboration to replace their patchwork of tools. Time: 5-7 days.
By InnovaAI ResearchPublished Updated
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ActiveCollab Client Onboarding Sprint (5-7 days)
A 5-7 day engagement that configures ActiveCollab for a client's service workflows, integrating time tracking, invoicing, and client collaboration to replace their patchwork of tools.
- Client has identified a core service workflow to manage in ActiveCollab
- Agency has an ActiveCollab Pro or Pro+ account with admin access
- Client provides branding assets and user list for workspace setup
- Stripe or PayPal account details for payment gateway integration
- Access to client's existing project templates or process documentation
- 1.Create agency-level ActiveCollab workspace and configure core settings like timezone and currency
- 2.Set up client branding in the workspace (logo, colors, company name)
- 3.Define user roles and permissions for client team members
- 1.Build a template project from the client's core service workflow, including tasks, milestones, and dependencies
- 2.Enable time tracking with stopwatch and manual entry options for the template
- 3.Configure project templates for recurring client work types
- 1.Integrate Stripe or PayPal payment gateway to enable invoicing and payment collection
- 2.Set up estimate-to-invoice flow with custom fields for client-specific billing
- 3.Test the estimate creation and invoice generation process
- 1.Configure workload and capacity planning views to monitor team availability
- 2.Set up expense tracking categories relevant to client's projects
- 3.Create custom reports for time, expenses, and project progress
- 1.Enable client collaboration features: comments, discussions, and file sharing on tasks
- 2.Set up client portal access with limited permissions for external stakeholders
- 3.Train client team on task management, time tracking, and collaboration
- 1.Integrate with Google Workspace, Dropbox, Slack, or Zapier as per client needs
- 2.Configure webhooks for automated notifications or external system sync
- 3.Run a pilot project with client team to validate workflow
- 1.Finalize workspace settings, user permissions, and template refinements
- 2.Deliver training documentation and quick-reference guides
- 3.Hand off with a walkthrough of reporting and invoicing features
At a $1,150 setup fee and 10 hours of effort, the agency earns roughly $115 per hour, while the client's subscription cost is only $10-$15 per user per month. This leaves a healthy margin for the agency, especially if the client retains the agency for ongoing management or training.
- Configured ActiveCollab workspace with client branding and user roles
- Project template library tailored to client's service workflows
- Integrated payment gateway (Stripe/PayPal) with estimate-to-invoice flow
- Custom reports for time, expenses, and project progress
- Training documentation and quick-reference guides for client team
Client team is actively using ActiveCollab for a pilot project, with time tracking and invoicing operational and at least one invoice generated and paid through the platform.
More on ActiveCollab
- StrategyWhy ActiveCollab Compounds for Agency LTV
- ConceptActiveCollab Retainer Viability Curve
- Evaluation RuleActiveCollab Rule: Adopt When Your Agency Needs Integrated Invoicing and Time Tracking for Client Retainers
- Decision FrameworkActiveCollab: Buy vs Skip (Agency Delivery & Invoicing)
- Failure PatternWhy Agencies Fail With ActiveCollab: The Estimate-to-Payment Disconnect
- Operating ProcedureActiveCollab Client Workspace Setup (Onboarding)