Mach Client Outbound Launch (7-9 days)
A repeatable agency engagement that takes one client from a bare Mach workspace to a live, reviewed multi-channel outbound playbook across email, LinkedIn, and WhatsApp, with cited research and a single consolidated inbox. Time: 7-9 days.
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Mach Client Outbound Launch (7-9 days)
A repeatable agency engagement that takes one client from a bare Mach workspace to a live, reviewed multi-channel outbound playbook across email, LinkedIn, and WhatsApp, with cited research and a single consolidated inbox.
- Client website copy, past work examples, and ICP definitions ready for Mach's website-to-Brain read
- A dedicated sending domain available for the 28-day warm-up on the Starter plan
- Client CRM and calendar access for deal and meeting sync
- Named reviewer on the client side who will approve AI-generated messages before send
- Mach Team plan seats provisioned (2 to 10 seats at $1000 per seat monthly) if more than one operator touches the account
- 1.Run Mach's website-to-Brain setup against the client site and record what it captures about offerings, ICP, and past work
- 2.Log the gaps between Brain output and the client's actual positioning as a per-client data supply list
- 1.Supply missing company knowledge, sources, and history into the Brain so research runs on verified facts
- 2.Confirm the ICP profile Mach derived matches the client's target account list before any playbook work
- 1.Write plain-language sales instructions for the first playbook and let Mach convert them into action, wait, and decision steps
- 2.Review each generated step and flag any that assume facts the Brain does not hold
- 1.Connect the first sending domain and start the 28-day warm-up
- 2.Draft the email sequence inside the playbook and check that first messages and follow-ups cite their sources
- 1.Add LinkedIn and WhatsApp channels to the same playbook and set which steps send versus create manual tasks
- 2.Test researched leads end to end to confirm cited sources arrive with each account
- 1.Wire the consolidated inbox so replies from all three channels land organized by company
- 2.Link meeting notes and deal context to the matching company record
- 1.Run a live batch of researched companies and have the client reviewer approve or reject each draft
- 2.Tune playbook instructions based on the rejection reasons rather than rewriting drafts by hand
- 1.Build the second and third playbooks for adjacent segments using the same Brain
- 2.Document the review cadence and who owns approval on the client side
- 1.Hand over the workspace with a written runbook covering Brain updates, playbook edits, and inbox triage
- 2.Set the monthly research ceiling expectation at 50 companies per seat and agree the review rhythm
A $4,500 setup fee against a $1,000 monthly Starter subscription leaves the agency roughly $3,500 of margin in month one before delivery hours, and the retainer renews against a tool cost that stays flat at $1000 per month for 50 researched companies. On the Team plan at $1000 per seat, a three-seat client account costs $3,000 monthly, so the agency needs the management retainer priced above that line to hold margin. The 28-day domain warm-up is the real schedule constraint: agencies that start it on day 4 protect the delivery window instead of eating unbilled days.
- Configured Mach Brain with client website knowledge, sources, and history
- Three reviewable outreach playbooks spanning email, LinkedIn, and WhatsApp with send versus manual-task steps set
- Consolidated inbox organized by company with meeting notes and deal context linked
- Client-side review runbook covering draft approval, playbook edits, and Brain updates
- Research ceiling and seat plan documented against the 50 companies per seat monthly limit
The client's reviewer has approved a live batch of Mach-researched drafts across all three channels, and every reply lands in the consolidated inbox tied to a company record with meeting context attached.
More on Mach
- StrategyWhy Mach's Cited-Research Playbooks Change Agency Outbound Economics
- ConceptMach Seat Economics Ladder
- Evaluation RuleMach Rule: Adopt Mach Only When a Named Client Will Pay for Cited Research and Human-Reviewed Playbooks
- Decision FrameworkMach: Buy vs Skip (Agency Outbound for Software and AI Clients)
- Failure PatternThe Mach Brain Starvation Trap: Why Agencies Fail With Mach When Client Websites Say Too Little
- Operating ProcedureMach Client Workspace Setup (Onboarding)