Evaluation RuleDecision layer

Blaze Rule: Price the BAA and the User Ceiling Before You Pitch a Healthcare Client

Can our agency deliver a HIPAA-compliant client app on Blaze without the plan tier quietly blowing up the retainer economics? Map the client's end-user count and app count to a Blaze tier before you quote the retainer, and treat the BAA as a scoping gate rather than a line item added after signature.

By InnovaAI ResearchPublished

“Can our agency deliver a HIPAA-compliant client app on Blaze without the plan tier quietly blowing up the retainer economics?”

Map the client's end-user count and app count to a Blaze tier before you quote the retainer, and treat the BAA as a scoping gate rather than a line item added after signature.

Common Mistake

Agencies quote a healthcare build against the $750 Production tier and then discover the client's patient base exceeds 100 end users, forcing a move to Growth at $2,500 monthly after the retainer is already fixed. The other recurring error is promising white-label branding to a client without first negotiating Enterprise terms with Blaze sales, since custom branding is not part of the self-serve plans.

Why This Works

Blaze prices by published app and end-user ceiling, not by seat: Production at $750 monthly covers one app and up to 100 end users, while Growth at $2,500 monthly raises that to five apps and 1,000 users. An agency that scopes a patient portal at 150 users on the Production tier has to absorb a plan jump mid-delivery, which erodes a fixed-fee build like the $25,000 Blaze Clinic Starter App at 80 hours of setup. The HIPAA and HITRUST e1 posture is the reason healthcare clients will sign, so confirm BAA timing in the proposal instead of discovering it during onboarding.

Apply When
  • •The client is a clinic, provider group, or digital health startup that needs a signed BAA before any patient data touches the app
  • •The scoped build is one published app for under 100 end users, which fits the Production plan at $750 monthly
  • •The engagement is an internal tool or proof-of-concept that can run on the Internal Apps plan at $1,350/year annual or $1,500/month
  • •The client needs EHR/EMR connectivity through Athenahealth, FHIR, or REST APIs rather than a standalone mobile app
  • •The agency wants to white-label or resell under the Enterprise plan, which requires direct negotiation with Blaze sales
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