When to Adopt Andy: WhatsApp-First Clients Under 7,500 Monthly Messages

Andy's Starter tier caps at 300 messages per month with one active channel, Pro at 2,000 messages across multi-channel, and Pro Max at 7,500 messages with API access, so the tier choice is a direct function of the client's conversation volume. The $9 to $49 monthly range is small enough that an agency can absorb it inside a $300/mo retainer like the Andy Local Chat Starter offer and still hold margin on 8 hours of setup plus 2 hours per month. The verdict is explicit that applicability narrows for clients whose customers do not already use WhatsApp or Instagram, so channel fit is the gating condition, not price.

• •The client's inbound volume sits between 300 and 2,000 messages per month, which maps to the $9 Starter or $19 Pro tier rather than the $49 Pro Max tier
• •WhatsApp or Instagram is already the client's primary customer channel, since Andy connects to existing WhatsApp numbers via QR code or the official Meta API and supports Instagram professional accounts
• •The client needs appointment booking handled inside the conversation, because Andy schedules through Google Calendar without a separate booking tool
• •The agency is testing a single client before committing to a retainer, and the 14-day free trial covers the full setup and end-to-end conversation test
• •The client's team can absorb escalation handoffs, since Andy sends Slack or email alerts when leads or appointments arrive but still needs a human to close complex cases