Agent Action Rollback Drill (QA)

Agent Action Rollback Drill (QA)

1. 01

   Freeze the agent's write permissions and snapshot current state

   Before testing any rollback path, revoke write scopes on the agent's credentials and export a point-in-time copy of every record it can touch. Without a frozen baseline, you cannot prove what the rollback actually restored.

2. 02

   Inject a policy violation the agent is expected to catch

   Craft a test action that breaches a defined rule, such as an outbound message to a client distribution list or a CRM field edit outside approved values. The drill only counts if the agent's governance layer sees and scores the action in real time.

3. 03

   Confirm the block, pause, or reversal fires within the agreed window

   Record the elapsed time from action attempt to enforcement. A runtime governance layer that intercepts every action should stop or reverse the violation in seconds, not after a nightly sync.

4. 04

   Verify the reversal restored the exact prior state, not an approximation

   Diff the post-rollback records against the frozen snapshot field by field. Partial restores are the failure mode that turns a contained incident into a client-facing data integrity problem.

5. 05

   Log the drill outcome against the client's retainer scope

   Document which agent, which policy, which enforcement path, and the measured response time. This log becomes the evidence trail if a real incident later triggers a liability conversation.

6. 06

   Escalate any agent that failed the drill to human-review-only mode

   An agent that cannot be reliably reversed should not hold autonomous write access to client systems. Downgrade its permissions until the enforcement gap is closed and re-tested.

7. 07

   Schedule the next drill and rotate the violation scenario

   Repeat on a fixed cadence with a different policy each cycle so coverage widens over time. Testing the same scenario repeatedly builds false confidence in a narrow control.