Cross-Platform Spend Reconciliation (QA)
A checklist with 7 steps: Pull raw spend and conversion exports from every ad platform the client runs before opening any optimization dashboard.
By InnovaAI ResearchPublished
What are the steps?
Cross-Platform Spend Reconciliation (QA)
- 01
Pull raw spend and conversion exports from every ad platform the client runs before opening any optimization dashboard
Platform-reported totals and dashboard totals diverge often enough that the reconciliation has to start from source exports, not from a vendor's summarized view.
- 02
Freeze the reporting window at a fixed close time and record it in the client file
A 24-hour attribution lag on Meta versus near-real-time Google reporting means an unfrozen window will show phantom variance every week.
- 03
Match platform totals against the agency's own billing and retainer records line by line
Flag any line where platform spend exceeds the invoiced amount by more than 2 percent, since that gap usually means a card decline, a paused campaign, or an unrecorded credit.
- 04
Recompute blended cost per acquisition from raw numbers rather than trusting the in-platform figure
Automated bid tools such as Madgicx and Nanos report their own CPA, which excludes spend on campaigns they did not touch.
- 05
Verify that creative and audience changes logged during the period actually shipped
A campaign marked 'optimized' in a tool like Ryze or Plai may still be serving the prior creative if the platform rejected an asset on policy grounds.
- 06
Document every variance over the threshold with a cause code and an owner
Cause codes should distinguish tracking failure, platform error, human error, and legitimate performance shift, because only the last one belongs in a client conversation as a result.
- 07
Send the reconciled summary to the account lead before any client-facing report is generated
The account lead needs the variance list first so the narrative in the report matches the numbers rather than contradicting them.