GBCORP Client Workspace Setup (Onboarding)

GBCORP Client Workspace Setup (Onboarding)

1. 01

   Confirm the client's tier before touching the workspace

   Starter at $99/month covers 1 branded app (iOS + Android), a matching responsive website, client logo/colours/domain, App Store + Play publishing, hosting and updates, and email support. Growth at $199/month adds loyalty, wallet and member cards, payments and checkout, push notifications, custom domain plus analytics, and priority support. Pro at $399/month adds the marketplace layer. Match the tier to the retainer you sold, not to what the client asks for mid-call.

2. 02

   Create the client project inside the GBCORP administrative interface

   The platform's admin panel is where client projects get structured. Allocate the medium setup complexity the blueprint flags: budget exploration time on the administrative interface before you promise a go-live date to the client.

3. 03

   Apply the client's brand layer

   Upload the client logo, set the colour palette, and bind the custom domain. On Starter this is the client's own domain; on Growth and above the custom domain plus analytics configuration is included, so wire analytics at the same time rather than as a follow-up ticket.

4. 04

   Configure the client's e-commerce or service catalogue

   If the client sells physical or digital goods, set up the e-shop where their customers purchase services such as custom websites, e-commerce stores, and AI solutions. Payments and checkout are a Growth-tier feature, so a Starter client selling anything needs an upgrade conversation before delivery, not after.

5. 05

   Publish the branded app to the client's App Store and Play accounts

   Publishing runs under the client's own store accounts, which means you need their credentials and developer agreements in hand during onboarding. Starter includes App Store + Play publishing, so this is not a paid add-on you can bill separately.

6. 06

   Set the push notification cadence with the client in writing

   Push notifications sit in the Growth tier. Agree the monthly send volume and who writes the copy before you hand over the workspace, otherwise the client's marketing lead will treat the channel as unlimited and you will absorb the production time inside the retainer.

7. 07

   Log the recurring deliverable and the monthly update report

   The Local Business Launchpad offer runs at $710/mo with 16h setup plus 3h/mo, and its deliverables include monitoring app performance and publishing monthly update reports. Put that reporting cadence in the client workspace on day one so the retainer has a visible output every month.

8. 08

   Hand the workspace to the delivery owner with tier and scope written down

   Record which GBCORP services the client is entitled to (website, e-commerce, cloud, AI, business formation across 17 jurisdictions) and which are out of scope. Breadth is the platform's selling point and also its main scope-creep risk on a fixed retainer.