Ticmint White-Label Workspace Setup (Onboarding)

Ticmint White-Label Workspace Setup (Onboarding)

1. 01

   Connect the agency's own payment gateway in Ticmint's payment settings

   Choose Razorpay, Stripe, Revolut, Apple Pay, or UPI so ticket revenue pays out directly to the agency or client account instead of routing through Ticmint. Confirm the gateway is live before any event page goes public.

2. 02

   Map the client's custom domain to the Ticmint event storefront

   Point the domain in Ticmint's white-label domain settings and verify the checkout page renders the client's logo and colors, not Ticmint branding. This is the step that lets agencies sell branded ticketing as a retainer deliverable.

3. 03

   Build the first event with ticket types, pricing tiers, and add-ons

   Use Ticmint's event builder to create at least two ticket tiers and one upsell add-on so the client sees the full purchase path. Keep the first event simple; seating management is an Enterprise-tier feature and should not be promised on Growth.

4. 04

   Configure custom registration forms for the event

   Add the fields the client needs for attendee data capture (name, email, phone, custom questions). These fields feed the email and WhatsApp marketing lists inside Ticmint, so decide field structure before the first campaign is sent.

5. 05

   Turn on abandoned cart recovery and event reminder sequences

   Enable abandoned cart recovery in Ticmint's marketing settings and schedule reminder emails ahead of the event date. The Growth plan includes 10,000 emails, so confirm the client's expected send volume fits before promising unlimited outreach.

6. 06

   Install Meta Pixel and Google Analytics 4 tracking on the ticketing page

   Add both integrations in Ticmint's tracking settings so the client can attribute ticket sales to ad spend. Without this, the agency cannot show conversion data in the monthly performance summary.

7. 07

   Validate the mobile QR scanning app against a test ticket

   Issue a test ticket, scan it with Ticmint's mobile scanning app, and confirm the check-in registers in the dashboard. Do this before event day; access control failures at the gate are the fastest way to lose an event client.

8. 08

   Document the platform fee structure in the client handoff note

   State the exact Ticmint fee the client is on: 2% platform fee, or $0.02 to $0.05 per transaction on lower tiers, plus the Growth plan at $19/month (or $15/month billed annually). Enterprise pricing is contact-sales only and should not be quoted without a vendor quote in hand.