Training Content Inventory and Gap Map (Delivery)

Training Content Inventory and Gap Map (Delivery)

1. 01

   Pull a full export of every course, path, and asset currently live in the platform

   Include draft and archived items, not just published ones. Most platforms expose this via admin export or API; a raw CSV of titles, owners, last-modified dates, and enrollment counts is the working document for the rest of the sequence.

2. 02

   Tag each asset against the client's actual role or outcome map

   A compliance module, a partner certification, and a customer onboarding track serve different audiences and should never share a completion metric. Tag by audience first, then by business outcome the client is paying for.

3. 03

   Flag dead weight using enrollment and completion data from the last two quarters

   Anything with zero enrollments in 180 days or a completion rate under 20 percent goes on the cut list. This is where an unused repository gets exposed, and it is the number that justifies the retainer conversation.

4. 04

   Score the remaining catalog for coverage against required competencies

   Map each required skill, certification, or compliance obligation to at least one asset. Gaps become the build queue; duplicates become consolidation candidates. Absorb LMS and LearnUpon both expose skills or competency fields that make this mapping faster than a spreadsheet.

5. 05

   Rank the gap list by revenue or risk exposure, not by ease of build

   A missing compliance module carries regulatory cost; a missing advanced sales module carries pipeline cost. Rank on consequence so the client sees why the first three builds matter more than the other twelve.

6. 06

   Draft the build queue with owners, effort estimates, and AI-assist assumptions

   Note where AI course generation shortens the build. TalentLMS bundles its AI course builder into every plan, and Docebo generates interactive courses from prompts, so a 40-hour manual build may become a 6-hour review-and-edit job. Record the assumption so the estimate is auditable.

7. 07

   Present the cut list, gap map, and build queue to the client in one session

   Get explicit sign-off on what gets retired. Retiring content is the step clients resist and the one that most improves completion rates, because learners stop navigating a cluttered catalog.

8. 08

   Schedule the next inventory pass at 90 days and lock it into the delivery calendar

   Content decays as roles change. A recurring pass keeps the catalog honest and gives the agency a predictable, billable deliverable each quarter.