Arythmatic Client Academy Provisioning and Handoff (Onboarding)

Arythmatic Client Academy Provisioning and Handoff (Onboarding)

1. 01

   Confirm the academy slot against your Arythmatic plan tier before touching the admin dashboard

   Starter covers 1 academy at $25 monthly, Growth covers 3 at $59 monthly, Professional covers 10 at $249 monthly, and Enterprise is unlimited. Provisioning a fourth client on Growth means an upgrade conversation, not a config change, so settle this before the kickoff call.

2. 02

   Create the client academy from the multi-tenant workspace and attach their custom domain

   Custom domain is available from Starter upward, so no client should ever sit on an arythmatic.com subdomain. Point DNS before the branding pass, because certificate and email templates inherit the domain string.

3. 03

   Apply client branding in the admin control panel: logo, color tokens, and login screen

   Basic Branding ships on Starter and Advanced Branding on Growth and above. If the client's brand guide needs more than logo and colors, they are on the wrong tier and you will discover it here rather than in month two.

4. 04

   Build or import the first course in the instructor studio

   Use the drag-and-drop builder for net-new content and SCORM or xAPI import for anything the client already owns. Validate every imported package by launching it as a test student, since a broken SCO that passes upload will fail in front of the client's learners.

5. 05

   Wire the integration stack the client actually pays for

   Connect Stripe for payment collection, Zoom for live classes, and the CRM or HRIS in play (Salesforce, HubSpot, Workday, BambooHR). API access is limited on Growth and full on Professional and Enterprise, so custom middleware work belongs only on the upper tiers.

6. 06

   Configure the enrollment flow, certificate automation, and community hub visibility

   Decide whether enrollment is open, cohort-gated, or admin-assigned, then set certificate issuance rules to fire on course completion. Turn the community hub on or off per client; a dormant hub reads as an unfinished build during the client walkthrough.

7. 07

   Run a test student journey end to end, then hand the admin credentials to the client

   Enroll a dummy account, complete a module, trigger a certificate, and confirm the payment record lands in Stripe. Handoff includes a 45 to 60 minute admin training session covering course management and the student reporting dashboard.