Genie9
Genie9 combines cloud backup, disaster recovery, and AI-powered file search in a single platform. The service backs up files, servers, and cloud drives (Dropbox, OneDrive, Google Drive, Box, AWS S3) offsite, recovers via bare-metal restore or cloud boot, and includes Ransomware Canary detection and automatic storage tiering that reduces long-term costs by two-thirds. Agencies can white-label via custom domains (Starter at $300/mo through Enterprise at $8000/mo) and resell per-user backup starting at $5/mo (DR-Only) or $10/mo (Standard). Built-in SOC 2 and GDPR compliance certifications make it suitable for regulated client bases. The platform supports multi-tenant client workspaces, database backup (MSSQL, MySQL, Exchange), and WORM immutable storage for compliance-heavy verticals.
Genie9 is a security tool, priced at $5/seat/month on the DR-Only plan, integrating with Dropbox, OneDrive, Google Drive, and Box. InnovaAI scores it 10/10 for agency resale, strong fit for agencies running 10+ client accounts under their own brand.
Agency Audit
Genie9 bundles cloud backup, disaster recovery, and AI-powered file search into a single platform that agencies can resell as managed services. The service supports 22 cloud-drive connectors (Dropbox, OneDrive, Google Drive, Box), bare-metal server recovery, and automatic storage tiering that moves data from hot to cold to deep-freeze tiers as it ages, reducing long-term storage costs by two-thirds. Agencies targeting MSP or IT consulting verticals can white-label via custom domains (Starter plan at $300/mo through Enterprise at $8000/mo) and offer per-user backup starting at $5/mo (DR-Only) or $10/mo (Standard). The SOC 2 and GDPR compliance certifications are built in, making it suitable for regulated client bases.
10.0/10
65%
1d about a day
- You serve IT consultancies or managed service providers who need to bundle backup and DR into a single offering with 22 cloud-drive connectors.
- Your clients require WORM immutable backups for compliance; the Pro plan includes tamper-proof storage.
- You want to offer bare-metal recovery and boot-to-cloud capabilities without building your own infrastructure; Genie9 handles workstation and server imaging natively.
- You need a simple per-client-per-month pricing model; Genie9 white-label tiers are domain-based ($300–$8000/mo) rather than per-seat, requiring separate billing infrastructure.
- Your clients demand HIPAA compliance; Genie9 publishes SOC 2 and GDPR certifications but does not advertise HIPAA coverage.
- You want to resell without custom domain setup; the free Explorer plan offers pay-as-you-go but zero custom domains, forcing clients to use Genie9 branding.
Profit Path
$5/mo
$199–$499/mo
Monthly Recurring
Planning benchmark at United States price levels. Not a measured market survey.
Platform Features
Core capabilities of Genie9
22 cloud-drive connectors
Native integrations with Dropbox, OneDrive, Google Drive, Box, and AWS S3 allow agencies to back up client cloud storage without requiring separate tools or manual exports. Reduces setup friction and consolidates backup management into one console.
Automatic storage tiering
Data moves automatically from hot ($15/TB/mo) to cold ($8/TB/mo, 6-month commitment) to deep-freeze ($5/TB/mo, 12-month commitment) as it ages, cutting long-term storage costs by two-thirds without manual migration or policy work. Agencies can offer tiered retention to clients without operational overhead.
AI Lens file search
Search inside backed-up files using faces, OCR, and custom labels, enabling faster recovery of specific documents or media without restoring entire backups. Particularly valuable for legal, healthcare, and media agencies managing large unstructured datasets.
Bare-metal and cloud recovery
Restore workstations and servers to different hardware, or boot backups as Windows VMs in AWS for instant uptime. Agencies can offer true disaster recovery without requiring clients to maintain standby hardware.
WORM immutable backups
Pro plan includes tamper-proof, write-once-read-many storage that prevents ransomware or insider deletion. Essential for compliance-heavy verticals like finance, healthcare, and legal.
Ransomware Canary detection
Detects ransomware activity by monitoring backup integrity and file-system anomalies. Available on all plans, providing baseline threat visibility without additional cost.
What Makes Genie9 Different
Unique advantages vs similar tools in this niche
Intelligent storage tiering that automatically moves data to cheaper tiers
vs Manual storage management or flat-rate cloud storageHot $15/TB, Cold $8/TB, Deep Freeze $5/TB, data moves automatically as it ages.
AI Lens search inside backups
vs Traditional backup solutions without content searchSearch faces, text, and objects within files for instant retrieval.
Ransomware Canary included
vs Separate detection productsNo separate detection product needed, Ransomware Canary is included.
White-label and reseller programs
vs Tools without agency partner programsWhite-label partner and reseller program available for agencies.
Latest Updates
Recent releases and improvements for Genie9
Native Mobile App, PIN Unlock & Mobile Experience Overhaul
New2026-02-11Added PIN code for encrypted drives with plausible deniability, native mobile app for Android and iOS, redesigned mobile UI, virtual keyboard for PIN, enhanced video transcoding, improved auto-lock, and updated billing flow.
PIN Quick Access for Encrypted Drives
New2026-01-30Added quick-access PIN for encrypted drives while maintaining plausible deniability, plus general bug fixes.
Bug Fixes for Large Files
Fix2025-12-01Fixed large file downloads via shared links and fixed the offline Drive decrypt tool for large files.
Account Management, Enhanced Slideshow & Performance Improvements
Improvement2025-11-10Added instant account deletion from Settings, improved image slideshow experience, and enhanced drive list performance.
Investment ROI Calculator
Value equation analysis for Genie9, based on the Hormozi framework
What is the Hormozi framework? A four-factor score: (what the service delivers × how reliably it delivers) divided by (how long it takes × how much effort it requires). A higher Value Multiplier means a better return on the time and money invested: faster, easier, and more proven results.
6.2× value multiple: invest $5/mo and agencies typically charge $199–$499/mo for the work it powers.
Why This Succeeds
Higher is betterClient Results Potential
What your clients actually get
High-impact results: clients get measurable improvements in delivered value
Back up everything. Rebuild anything.
Reliability Score
How consistently this delivers results
Reliable with proper setup: most agencies see consistent delivery
Trusted by over 3 million users and leading organizations worldwide
Implementation Challenges
Lower is betterTime to First Revenue
How long until you can start earning
Fast launch: about a day to first delivery
Get started within hours: minimal setup required
Setup Effort
What it takes to get running
Near-turnkey: minimal setup before you can sell
Low effort: self-service setup with guided onboarding
Strong ROI. Genie9 at $5/mo supports market rates of $199–$499. Its 6.2× value-equation score weighs client outcome and likelihood against the time and effort to deliver, not cost.
Pricing
Genie9 platform cost to your agency
Starts at $5/mo (DR-Only), scales to $8K/mo (Enterprise)
DR-Only
- 200 GB DR / user
- Block-level DR
- Ransomware Canary
- USB Recovery
Standard
- 500 GB pool / user
- File backup
- AI Lens (Faces/OCR/Labels)
- Client workspaces (10)
Pro
- 1 TB pool / user
- All VSS Writers (SQL / Exch / AD)
- WORM Immutability
- MSSQL + MySQL backup
Explorer
- Pay as you go
- 0 custom domains
Starter
- 1 custom domain
- Custom CNAME with managed SSL
Growth
- 1 custom domain
Business
- 2 custom domains
Scale
- 3 custom domains
Enterprise
- 100 custom domains
Verification Evidence Pack
- Cloud-side Boot Verification on AWS
- Automated boot tests for cloud DR images
- Screenshots and audit-bundle export
Add-ons
Optional extras priced on top of any main plan
Full White-Label Available
Genie9 supports full white-label deployment: rebrand and resell under your agency name.
- Custom domain & branding under your agency name
- White-label reseller program with client billing
- Client management portal with performance analytics
- Multi-account management for agency operations
Market Intelligence
How agencies monetize Genie9: real offer economics and market positioning
- Managed service providers
- IT consultancies
- Agencies offering backup and DR services
- Agencies without technical staff
- Agencies focused solely on marketing
Per-Client Recurring
white-labelAgency pays platform fee, charges each client a monthly subscription. Revenue scales with client count.
Offer Economics: What You Charge vs. What It Costs
Margin includes platform cost + agency labor at $75/hr. Per-seat platform scales with client count.
Local retail shops, solo practitioners, and small offices needing simple cloud backup with ransomware protection
Funded startups and regional businesses with 10-50 employees needing full disaster recovery, cloud service backup, and compliance documentation
Multi-location companies with 50-500 employees requiring SQL/Exchange backup, SSO integration, SOC 2 compliance, and tested disaster recovery runbooks
Enterprise organizations with 500+ employees requiring white-labeled multi-domain backup infrastructure, executive SLA reporting, and full cyber resilience governance
Scale Economics: Based on Starter Offer
Using Genie9 SMB Backup Shield at $299/client. Platform: $5/mo × 1 seat(s) per client. Labor: 2h/client × $75/hr.
Net = MRR - platform cost - labor (2h/client × $75/hr). Platform scales with seat count per client.
Investment Decision Framework
Strategic vetting analysis for Genie9
Strong Buy
Strong agency fit, low resell friction
Buy If
5You serve IT consultancies or managed service providers who need to bundle backup and DR into a single offering with 22 cloud-drive connectors.
Your clients require WORM immutable backups for compliance; the Pro plan includes tamper-proof storage.
You want to offer bare-metal recovery and boot-to-cloud capabilities without building your own infrastructure; Genie9 handles workstation and server imaging natively.
You need multi-tenant client workspaces; the Standard plan includes up to 10 client workspaces per user.
Your clients use MSSQL, MySQL, Exchange, or Active Directory; the Pro plan covers all VSS Writers and database backup natively.
Skip If
5You need a simple per-client-per-month pricing model; Genie9 white-label tiers are domain-based ($300–$8000/mo) rather than per-seat, requiring separate billing infrastructure.
Your clients demand HIPAA compliance; Genie9 publishes SOC 2 and GDPR certifications but does not advertise HIPAA coverage.
You want to resell without custom domain setup; the free Explorer plan offers pay-as-you-go but zero custom domains, forcing clients to use Genie9 branding.
You need real-time ransomware response beyond detection; Genie9 includes Ransomware Canary alerts but not automated remediation or threat hunting.
Your client base is primarily mobile-first; Genie9's core backup and DR products target workstations, servers, and cloud drives, not mobile devices (G Cloud is a separate product).
Bottom Line
Genie9 bundles cloud backup, disaster recovery, and AI-powered file search into a single platform that agencies can resell as managed services. The service supports 22 cloud-drive connectors (Dropbox, OneDrive, Google Drive, Box), bare-metal server recovery, and automatic storage tiering that moves data from hot to cold to deep-freeze tiers as it ages, reducing long-term storage costs by two-thirds. Agencies targeting MSP or IT consulting verticals can white-label via custom domains (Starter plan at $300/mo through Enterprise at $8000/mo) and offer per-user backup starting at $5/mo (DR-Only) or $10/mo (Standard). The SOC 2 and GDPR compliance certifications are built in, making it suitable for regulated client bases.
Reality Check
Genie9 requires separate billing infrastructure for each white-label tier (Starter through Enterprise plans are domain-based, not per-client-seat), meaning agencies must manage multiple subscription lines rather than a single per-user retainer model. Storage add-ons (hot, cold, deep-freeze) are metered separately, which can complicate client cost forecasting and requires active monitoring to prevent bill shock.
Low effort: self-service setup with guided onboarding
Academy for Genie9
Work through it in order: the course for this service first, then the modules behind it.
No Academy modules are published for this service yet. Browse the full Academy
Why this category matters
The commercial case before the tooling.
Core concepts
The mental model you need to price and scope the work.
- Defense-in-Depth StackingConcept
Defense-in-Depth Stacking is the practice of layering independent security controls so that a failure in any single layer does not expose the whole system. For agencies, this framework is essential because client deliverables and internal operations are prime targets for breaches, and no single tool can promise absolute security. Instead, agencies should combine complementary controls: endpoint protection, access management, threat detection, and data encryption. For example, an agency might pair Cogent's VR-1 for attack path mapping with Tresorit's end-to-end encrypted storage to protect client files, while using hCaptcha to block automated attacks on client websites. Each layer addresses a different risk vector, and together they create a resilient posture that agencies can market as a trust factor and recurring revenue stream.
- Trust Surface MappingConcept
Trust Surface Mapping is a framework for agencies to visualize every point where client data, deliverables, or internal operations touch third-party systems, AI models, or automated agents. Each touchpoint is a trust surface: a place where a breach, data leak, or unauthorized modification can occur, directly impacting client confidence and agency liability. Agencies that map these surfaces can prioritize security investments where exposure is highest, rather than applying blanket protections. For example, when an AI agent modifies approved creative post-launch, as seen in a recent campaign incident, the trust surface includes the ad platform, the AI tool, and the approval workflow. By mapping these, agencies can implement verification checkpoints and contractual safeguards. This framework turns security from a cost center into a strategic trust differentiator, enabling agencies to confidently offer managed security services as a recurring revenue stream.
- Liability Boundary PricingConcept
Liability Boundary Pricing frames security offerings not as feature bundles but as contractual risk transfers. Agencies that promise 'absolute security' inherit unlimited downside when a breach occurs; those that scope guarantees to specific controls (e.g., encryption at rest, MFA enforcement) convert security into a recurring revenue stream with a defined ceiling on liability. The framework maps each security service to a liability boundary: where does the agency's responsibility end and the client's begin? For example, an agency offering deepfake detection with Resemble AI can guarantee detection accuracy against known generative models, but not against future unknown ones, so the contract must cap liability at the cost of the detection service. Similarly, using hCaptcha for bot protection limits liability to blocking automated traffic, not human fraud. By pricing each boundary separately, agencies protect margins while still selling trust.
Decision and risk
How to judge the fit, and the ways it goes wrong.
- Security Tools Rule: When Client Data Flows Through AI Agents, Govern Actions Before Promising ProtectionEvaluation Rule
Prioritize tools that provide runtime governance and action reversal over those that only detect or report threats.
- Security Tools Rule: When Promising Protection, Price for Incident Response, Not Just PreventionEvaluation Rule
Bundle proactive threat modeling with incident response and price for the reality of evolving attack surfaces, not for guaranteed prevention.
- Proactive Threat Modeling vs Reactive Compliance ToolingDecision Framework
IF your agency serves clients in regulated industries or handles sensitive data, THEN investing in proactive threat modeling and AI-driven defense (e.g., Cogent's VR-1) creates a defensible trust narrative and premium retainer. IF your clients primarily need to meet audit checklists and your margins are thin, THEN reactive compliance tooling (e.g., Tresorit's encrypted storage) offers lower liability and faster sales cycles.
- The Absolute-Security Promise TrapFailure Pattern
- The Compliance Theater Trap: Why Security Tooling Fails AgenciesFailure Pattern
Delivery system
Blueprints and procedures for running it as a service.
- Proactive Security Posture Audit & Remediation Sprint (5-10 days)Implementation Blueprint
A structured engagement where agencies assess a client's digital infrastructure for vulnerabilities, deploy targeted protections, and establish a recurring security review cadence, turning security from a liability into a billable trust signal.
- Security Posture Review (Onboarding)Operating Procedure
- Incident Response Drill (QA)Operating Procedure
- Client Security Audit & Remediation Sprint (Delivery)Operating Procedure
13 modules selected for Genie9
Frequently Asked Questions
Answers about pricing, setup, implementation
Genie9 backs up files, servers, and cloud drives (Dropbox, OneDrive, Google Drive, Box, AWS S3) offsite and enables recovery via bare-metal restore, cloud boot, or file-level search. The platform includes AI Lens for searching inside backed-up files using faces and OCR, Ransomware Canary detection, and automatic storage tiering that moves data from hot to cold to deep-freeze tiers as it ages. Agencies can white-label the service and resell it as a managed backup and disaster recovery offering.
Genie9 offers 10 pricing tiers, starting at $5/mo per user (DR-Only) up to $8000/mo (Enterprise). Agencies typically achieve 65% profit margins when reselling to clients.
Yes, partial white-label via custom domain and branded SSL. Starter plan ($300/mo) includes one custom domain with managed SSL certificate; Growth ($800/mo) and Business ($1500/mo) also support one custom domain each; Scale ($4000/mo) supports three custom domains; Enterprise ($8000/mo) supports 100 custom domains. Client-facing dashboards and reports display your custom domain, but the underlying Genie9 platform branding may remain visible in some surfaces. Verify with sales whether full UI white-labeling is available on higher tiers.
Yes. Genie9 includes native integrations with Dropbox, OneDrive, Google Drive, Box, and AWS S3. These are built-in connectors, not Zapier or API-only integrations, so agencies can enable cloud-drive backup for clients without additional middleware or manual configuration.
Setup time depends on the client's infrastructure. For cloud-drive-only backup (Dropbox, OneDrive, Google Drive), initial configuration typically takes 5–15 minutes once the agency parent account is provisioned. For server or workstation backup, agent installation and initial image creation can take 30 minutes to several hours depending on data volume. Genie9 offers a 14-day free trial with no credit card required, allowing agencies to test setup workflows before committing clients.
Genie9 is designed for managed service providers, IT consultancies, and agencies offering backup and disaster recovery services. Specific verticals include professional services firms (legal, accounting) requiring WORM immutable backups and compliance certifications, healthcare practices needing GDPR-compliant offsite backup, and small-to-mid-market businesses with mixed workstation and server environments. The platform's database backup (MSSQL, MySQL, Exchange) also suits SaaS and software development shops.
Genie9 holds SOC 2 Type I and GDPR compliance certifications. These are built into the platform, so agencies can offer compliant backup services to regulated clients without additional audits or certifications. HIPAA compliance is not advertised; verify with Genie9 sales if your clients require HIPAA-covered entity status.
Partially. Per-user backup plans (DR-Only at $5/mo, Standard at $10/mo, Pro at $24/mo) can be resold per-client-per-user as a retainer. However, white-label domain tiers (Starter at $300/mo through Enterprise at $8000/mo) are fixed monthly costs, not per-client, so you must manage separate billing lines for each white-label tier. Storage add-ons (hot, cold, deep-freeze) are metered separately, requiring monthly monitoring to forecast client costs accurately.