Implementation BlueprintExecution layer

Bitcall White-Label Reseller Launch (7-10 days)

Stand up a branded Bitcall reseller panel with custom domain and client pricing so an agency can sell international voice, virtual numbers and bulk SMS under its own name on prepaid infrastructure. Time: 7-10 days.

By InnovaAI ResearchPublished

E-Commerce Tools

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Blueprint

Bitcall White-Label Reseller Launch (7-10 days)

Stand up a branded Bitcall reseller panel with custom domain and client pricing so an agency can sell international voice, virtual numbers and bulk SMS under its own name on prepaid infrastructure.

Prerequisites
  • Agency account email registered on Bitcall (no KYC required) and a funded prepaid balance via card, PayPal, Stripe, Bitcoin, USDT, ETH, Apple Pay or Google Pay
  • Confirmed per-second billing behavior and A-Z termination access to the priority countries the first two clients will call
  • A domain and subdomain available for the white-label panel, plus a decision on whether caller ID is shown or hidden by default
  • A written usage estimate per client so prepaid top-up amounts can be sized before any number is provisioned
  • Agreement on which client-facing channels the agency will resell: voice termination, virtual numbers, SIP trunking, bulk SMS/MMS, eSIM data or OTP verification
Execution Timeline
  • 1.Register the agency Bitcall account with an account email only and fund a starter prepaid balance through one card rail and one crypto rail to test both
  • 2.Walk the dashboard end to end and record where voice termination, virtual numbers, SIP trunking, bulk SMS/MMS, eSIM plans and OTP verification sit in the navigation
  • 1.Run test calls to the top three client destination countries and log per-second billing behavior against the 0.004 € per minute Mexico benchmark
  • 2.Confirm caller ID can be set or hidden per call and note the exact toggle location for the delivery runbook
  • 1.Open the white-label reseller panel and attach the agency domain and subdomain
  • 2.Set reseller-level pricing for voice, numbers and SMS so the agency margin is visible before any client sees a rate
  • 1.Provision a virtual number in each client's target country and connect SIP trunking with IP authentication
  • 2.Place a live test call through the SIP trunk and a test bulk SMS to verify delivery on the client's own number
  • 1.Build the client top-up and billing workflow: who funds the prepaid balance, how often, and what happens when it runs low
  • 2.Draft the client-facing rate card that maps Bitcall services to the agency's retainer tiers
  • 1.Configure the browser-based webphone with call recording and transfer for the first client's staff
  • 2.Document the OTP verification number setup for any client that needs non-VoIP numbers for signup flows
  • 1.Run a full dress rehearsal: inbound call, outbound call, recorded call, SMS notification and one eSIM data plan issued to a test device
  • 2.Capture screenshots of each panel step into the delivery runbook
  • 1.Hand over the branded panel to client one and walk their admin through top-ups and number management
  • 2.Set the agency's monitoring cadence for prepaid balance thresholds across all client accounts
  • 1.Publish the internal SOP covering number provisioning, SIP IP authentication changes and SMS sender setup
  • 2.Brief the delivery team on escalation paths when a prepaid balance lapses mid-campaign
  • 1.Review first-week usage against the prepaid top-up and adjust reseller pricing if margin is thinner than planned
  • 2.Schedule the monthly usage review that keeps the retainer tied to actual minutes and messages sent
$300 to $900 for the first month: agency prepaid top-up sized to client volume plus the $299/mo Local Voice Starter retainer fee, with voice billed from 0.004 € per minute on the Mexico benchmark and every other destination priced per second from the Bitcall rate table7-10 days
ROI Logic

The agency pays Bitcall only for prepaid balance consumed at per-second rates (0.004 € per minute on the Mexico benchmark) and resells voice, numbers and SMS inside a $299/mo retainer, so the spread between wholesale termination cost and the retainer fee is the margin. Because billing is prepaid and per second, an idle client costs nothing between campaigns, which protects margin on accounts that only spike during seasonal pushes.

Deliverables
  • Branded Bitcall reseller panel on the agency domain with custom client pricing
  • Client rate card mapping voice termination, virtual numbers, SIP trunking, bulk SMS/MMS, eSIM and OTP verification to retainer tiers
  • Delivery runbook with screenshots of number provisioning, SIP IP authentication, caller ID toggling and webphone recording setup
  • Prepaid top-up and balance-threshold policy covering every client account
  • First client's live voice workflow: virtual number, SIP trunk, webphone with recording and transfer, and one SMS notification test
Definition of Done

A client can place and receive a live call through the agency-branded Bitcall panel, send a bulk SMS, and top up their own prepaid balance without the agency touching the dashboard.

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