Decision FrameworkDecision layer

Should Your Agency Adopt My Community Platform? (Membership Verticals Only)

IF your client roster is dominated by nonprofits, schools, chambers of commerce, or membership organizations that need a branded member hub, THEN My Community Platform's Launch plan at $150 monthly ($125 annual) covers a community website, member CRM, events and ticketing, and 50,000 emails per month for up to 5,000 members. IF a client needs native iOS and Android apps, push notifications, or direct and group messaging, THEN the entry point jumps to the Growth plan at $900 monthly ($750 annual), a 6x step up from Launch that only makes sense once the member base and engagement budget justify it. IF the client needs more than 10,000 members or 150,000 emails per month, THEN the Scale plan at $1900 monthly ($1583 annual) is the only tier that fits.

By InnovaAI ResearchPublished Updated

Decision Frame

Should Your Agency Adopt My Community Platform? (Membership Verticals Only)

“IF your client roster is dominated by nonprofits, schools, chambers of commerce, or membership organizations that need a branded member hub, THEN My Community Platform's Launch plan at $150 monthly ($125 annual) covers a community website, member CRM, events and ticketing, and 50,000 emails per month for up to 5,000 members. IF a client needs native iOS and Android apps, push notifications, or direct and group messaging, THEN the entry point jumps to the Growth plan at $900 monthly ($750 annual), a 6x step up from Launch that only makes sense once the member base and engagement budget justify it. IF the client needs more than 10,000 members or 150,000 emails per month, THEN the Scale plan at $1900 monthly ($1583 annual) is the only tier that fits.”

When is it the right choice?
  • Client is a nonprofit, school, chamber of commerce, or membership organization currently paying for Eventbrite, Mailchimp, and Facebook Groups separately and wants one branded system
  • Member base sits under 5,000 and the client only needs a community website, member CRM, events with ticketing, and email, which the Launch plan at $150 monthly covers without mobile apps
  • Client explicitly wants a native iOS and Android app with push notifications and direct or group messaging, which requires the Growth plan at $900 monthly and above
  • Agency already runs Stripe for payments and Calendly for scheduling, since those are the only integrations My Community Platform supports natively
  • Agency wants to resell under its own domain, logo, and brand colors and can absorb roughly 20 hours of setup plus 4 hours monthly per client community
When should you skip it?
  • Client needs CRM, helpdesk, or data warehouse integrations beyond Stripe and Calendly, because My Community Platform does not connect to them
  • Client is a general B2B SaaS company without a membership or community model, since the platform is built around member management, events, and dues-style payments
  • Client's member base exceeds 10,000 or email volume exceeds 150,000 per month and the budget cannot reach the Scale plan at $1900 monthly
  • Client wants a lightweight file-sharing and project-approval portal rather than a member community with events, ticketing, and email campaigns
  • Agency cannot commit to the white-label onboarding work, which includes configuring the branded environment, importing member data, and building the first event and welcome campaign
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