OpenLagoon Rule: Adopt Only When the Client's Own Stripe Account Is Acceptable

OpenLagoon bundles scheduling, HD video conferencing, calendar sync, and optional Stripe collection into one white-labeled product, with a Free tier at $0/mo covering booking pages, 5-person meetings up to 40 minutes, calendar sync, and email reminders, and a Pro tier at $19/mo adding unlimited meeting length, group meetings and live events up to 100 people, logo and colors on the booking page, and cloud recording. The verdict is explicit that payments run through the client's own Stripe account, not the agency's, so agencies cannot consolidate billing or take a platform fee on transactions. That single architectural fact is the deciding variable: the tool is strong for branded client-facing scheduling and weak as an agency revenue-capture layer.

• •The agency sells service retainers that involve recurring client calls, consulting sessions, or live events, and wants those booked under its own logo, colors, and custom domain rather than a generic scheduling link.
• •The client (or the agency on the client's behalf) is willing to connect its own Stripe account, since OpenLagoon routes payments there and takes no cut, which means the agency cannot consolidate billing or charge a platform fee on transactions.
• •Meeting volume fits within the Free tier's 5-person, 40-minute cap or the Pro tier's unlimited length and up to 100-person group meetings and live events at $19/mo.
• •The agency needs two-way Google Calendar or Outlook sync plus automatic email confirmations and reminders to reduce no-shows on billable sessions.
• •The agency is reselling branded booking to verticals like coaching, therapy, or professional services where payment collection at point-of-booking removes a step from the client journey.