Failure PatternDecision layer
Hero Operator Bottleneck
Symptom: Only one person can fix or deliver. Root cause: Knowledge exists only in someone's head.
By InnovaAI Research
How do you recognize it?
- •Only one person can fix or deliver
- •Delivery speed depends on one expert
- •Team can't scale output reliably
Why does it happen?
- •Knowledge exists only in someone's head
- •No SOP fragments and templates
- •No definition of done and constraints
How do you fix it?
- •Capture SOP fragments during delivery
- •Create definition of done templates
- •Standardize stack choices and constraints
Prevention Resources3 linked resources