NitroFIT28 Multi-Tenant Client Provisioning (Onboarding)

NitroFIT28 Multi-Tenant Client Provisioning (Onboarding)

1. 01

   Confirm the Tenancy Addon ($99 one-time) is installed on your NitroFIT28 host before creating any client tenant

   The base Gu Regular License ($99) covers one gym brand on a single domain. Multi-tenant resale requires the addon, so verify it is active in the admin panel before you promise a client a branded instance.

2. 02

   Create the tenant record with an isolated database and subdomain

   Each gym gets its own database and subdomain so member data never crosses between clients. Name the tenant after the client's legal entity, not the gym brand, to keep billing records clean.

3. 03

   Connect the tenant's Stripe or GoCardless account for membership billing

   Use the client's own payment credentials, not your agency account. This keeps membership auto-renewal revenue flowing to the gym and removes your agency from chargeback liability.

4. 04

   Import member records and set membership tiers with auto-renewal enabled

   Map the client's existing plan names and prices into the membership module. Turn on auto-renewal per tier and confirm wallet balance behavior matches how the gym handles credits today.

5. 05

   Register ZKTeco turnstiles or RFID readers against the tenant's access control module

   Pair each device to the tenant, then run a live check-in test with a staff member's fingerprint or card. A device that pairs but fails on check-in will lock members out on day one.

6. 06

   Build class schedules and standby queues, then publish the white-label member app

   Apply the client's logo and color scheme to the mobile app, set class capacity and standby rules, and have the gym owner book and cancel a test class from their own phone before launch.

7. 07

   Hand off admin credentials and log the tenant in your retainer tracking sheet

   Deliver owner-level logins, document the subdomain and database name, and schedule the first monthly uptime and update check. The retainer covers hosting, updates, and support, so the handoff note is what your delivery team bills against.