airfocus
airfocus is a product management platform that centralizes roadmaps, OKRs, feedback management, and portfolio dashboards for teams coordinating multiple products. It ingests customer feedback from Intercom, Zendesk, and Slack, prioritizes initiatives using custom scoring frameworks, generates AI-assisted product requirement documents, and flags portfolio risks in real time. Native integrations to Jira, Azure DevOps, Salesforce, and GitHub allow agencies to sync strategy with engineering execution. The platform includes branded stakeholder portals for white-label client delivery and supports unlimited custom product hierarchies at the Enterprise tier, making it suitable for product management agencies and digital consultancies managing complex multi-product client portfolios.
airfocus is a roadmaps ops planning platform, integrating with Jira Cloud, Jira Server, Azure DevOps Cloud and Azure DevOps Server. InnovaAI rates it 5.4 of 10 for agency resale.
Agency Audit
airfocus combines product roadmaps, OKRs, feedback management, and portfolio dashboards in a single workspace, with native integrations to Jira, Azure DevOps, Salesforce, and Slack. It's built for product management agencies and digital product consultancies that need to coordinate multiple client products across teams. The platform's multi-tenant architecture and branded stakeholder portals make it viable for white-label retainers, though pricing is custom-only and setup complexity scales with client portfolio size.
5.4/10
Depends on volume
2d 1 to 2 days
- You service 3+ product management clients simultaneously and need a single platform to manage their roadmaps, OKRs, and feedback without switching between tools.
- Your clients use Jira Cloud, Azure DevOps, or Salesforce and require two-way sync between product strategy and development tracking.
- You want to offer branded customer portals to your clients' stakeholders without exposing the airfocus interface or branding.
- Your clients are early-stage startups or solopreneurs who cannot absorb enterprise-tier pricing or multi-month onboarding cycles.
- You need transparent, per-seat pricing to forecast MRR accurately; airfocus requires a sales conversation for every quote.
- Your clients operate primarily in Asana, Trello, or Monday.com and need deep native integrations beyond Zapier connectors.
Profit Path
Contact for quote
$1K–$3K/project
Setup Fee
Planning benchmark at United States price levels. Not a measured market survey.
Platform Features
Core capabilities of airfocus
Multi-product roadmap and Gantt visualization
Build and maintain product roadmaps with timeline and Gantt views across multiple client products in one workspace. Agencies can show clients a unified view of all initiatives, dependencies, and delivery dates without exporting to spreadsheets or separate tools.
OKRs and portfolio alignment
Align teams around objectives and key results, then link them to specific roadmap initiatives and track portfolio health in real time. Agencies can demonstrate strategic impact to clients by connecting execution to business outcomes.
Feedback capture and triage
Ingest customer feedback from multiple sources (Intercom, Zendesk, Slack, Teams) and triage it into a centralized insights hub. Agencies can show clients how feedback drives prioritization decisions and close the loop with stakeholders.
Custom prioritization scoring
Build and apply custom scoring frameworks to rank product initiatives by impact, effort, risk, or client-specific criteria. Removes subjective roadmap debates and gives agencies a defensible rationale for prioritization recommendations.
Branded stakeholder portals
Share roadmaps, OKRs, and portfolio status with client stakeholders via a branded portal that displays your agency's logo and colors, not airfocus branding. Enables white-label delivery and positions the agency as the strategic owner of the product vision.
AI-assisted PRD and spec generation
Generate product requirement documents and specifications with AI co-authoring, reducing the manual writing burden on agency product managers. Speeds up delivery cycles and ensures consistent documentation quality across multiple client engagements.
What Makes airfocus Different
Unique advantages vs similar tools in this niche
AI agents that triage feedback and co-author PRDs
vs Manual feedback analysis and document writingThe platform's AI agents operate with full product context, automating feedback triage and PRD authoring.
Real-time portfolio risk flagging
vs Quarterly review cyclesairfocus flags drift and blockers in real time, preventing issues before they escalate.
MCP server for AI tool integration
vs AI tools starting from a blank slateThe MCP server grounds AI tools like Claude and Copilot in actual product data.
Latest Updates
Recent releases and improvements for airfocus
Meet our speakers
NewMalte is the co-founder of airfocus and Head of Product of airfocus by Lucid. His journey started as a product manager seeking a better tool, and now airfocus is trusted by hundreds of customers, helping them build the right products and deliver greater value. ](https://www.linke
More events
NewNorth America: Sep 15th, 11 AM MDT / EMEA: Sep 16th, 10:30 AM CEST \\ From product management to portfolio strategy: How to keep strategic alignment as your team scales\\
Value Equation
Outcome-likelihood-time-effort assessment for airfocus
Value math requires real pricing
The Value Equation (dream outcome × likelihood ÷ time × effort) feeds directly into ROI math. airfocus has no published pricing, so we hold this section until real numbers are available.
Contact airfocusPricing
Platform cost for airfocus
Custom pricing
airfocus uses custom/enterprise pricing: rates aren't published publicly. Contact their team directly for a quote.
Contact airfocusMarket Intelligence
Offer + scale economics for airfocus
Offer economics require real pricing
Offer economics, scale projections, and margin potential all depend on airfocus's actual platform cost. Once pricing is published or shared with your agency, we'll compute the full breakdown here.
Contact airfocusInvestment Decision Framework
Strategic vetting analysis for airfocus
Consider
Favorable fit, worth a closer look
Buy If
4You service 3+ product management clients simultaneously and need a single platform to manage their roadmaps, OKRs, and feedback without switching between tools.
Your clients use Jira Cloud, Azure DevOps, or Salesforce and require two-way sync between product strategy and development tracking.
You want to offer branded customer portals to your clients' stakeholders without exposing the airfocus interface or branding.
You need portfolio-level risk flagging and dependency visualization across multiple client products to justify ongoing retainer value.
Skip If
4Your clients are early-stage startups or solopreneurs who cannot absorb enterprise-tier pricing or multi-month onboarding cycles.
You need transparent, per-seat pricing to forecast MRR accurately; airfocus requires a sales conversation for every quote.
Your clients operate primarily in Asana, Trello, or Monday.com and need deep native integrations beyond Zapier connectors.
You cannot commit 12+ weeks to initial client setup; the vendor's own case study shows complex portfolio consolidation takes months.
Bottom Line
airfocus combines product roadmaps, OKRs, feedback management, and portfolio dashboards in a single workspace, with native integrations to Jira, Azure DevOps, Salesforce, and Slack. It's built for product management agencies and digital product consultancies that need to coordinate multiple client products across teams. The platform's multi-tenant architecture and branded stakeholder portals make it viable for white-label retainers, though pricing is custom-only and setup complexity scales with client portfolio size.
Reality Check
Pricing is enterprise-only with no published per-seat or per-product rates, making it difficult to model predictable MRR per client. Setup and configuration time grows significantly with portfolio complexity (the vendor's own testimonial cites 12 months to unify 32 products), which could strain agency delivery capacity if clients require frequent roadmap restructuring.
Moderate effort: standard configuration with some customization needed
Academy for airfocus
Work through it in order: the course for this service first, then the modules behind it.
Course for this service
airfocus Agency Implementation, Multi-Product Roadmap Delivery
Learn how to deliver airfocus as a managed service to product teams, from setting up feedback ingestion and custom scoring frameworks to generating client-ready roadmaps and OKR dashboards. This course covers retainer workflows, branded portal setup, portfolio risk monitoring, and scaling delivery across multiple concurrent client engagements.
Open the courseNo Academy modules are published for this service yet. Browse the full Academy
Why this category matters
The commercial case before the tooling.
Core concepts
The mental model you need to price and scope the work.
- Priority Repricing ClauseConcept
Priority Repricing Clause is the practice of writing the cost of a priority change into the roadmap artifact itself, so a client sees what a reshuffle does to timeline, budget, and deferred scope before anyone agrees to it. Agencies that plan in a shared roadmap tool hold a negotiation lever: the roadmap becomes a priced document rather than a wish list, and delivery teams stop absorbing silent scope drift into fixed retainers. The clause works because it converts an emotional request ("we need this now") into a trade ("this ships, that slips, the retainer moves by a set amount"). Concretely, a roadmap built in ProductPlan or airfocus can show a dependency chain breaking when one item jumps the queue, and a public-facing board in Project Echo makes the swap visible to the client's own stakeholders. Without that artifact, the agency argues from memory and usually loses.
- Roadmap Volatility IndexConcept
Roadmap Volatility Index is a framework for measuring how often a client's stated priorities shift per delivery cycle, then pricing that movement into the retainer rather than absorbing it. Agencies track every change request against the original sequenced plan and score volatility as changes per month divided by active workstreams. Low volatility (under one change per month) supports fixed-fee retainers; high volatility justifies a change-order clause or a monthly reprioritization session billed separately. The model matters because roadmap tools make change cheap to request and expensive to deliver: a client dragging one item from Next to Now in ProdPad's Now-Next-Later view can invalidate weeks of sequenced work. Productboard and airfocus both expose prioritization history, which gives agencies an audit trail for the conversation. Without a volatility score, delivery teams become order-takers absorbing scope drift silently, and the retainer margin erodes one polite request at a time.
- Scope Drift LedgerConcept
Scope Drift Ledger treats every roadmap change as a booked entry rather than a conversation: each new client ask gets logged with the delivery days it displaces and the retainer value it puts at risk. The framework matters because agencies lose margin quietly, not dramatically. A feature moved from next quarter to this one rarely arrives alone; it pushes testing, QA, and launch support into the same window, and nobody invoices for the reshuffle. Keeping the ledger visible turns that invisible cost into a negotiation artifact. ProdPad's Now-Next-Later structure gives the ledger its columns, since items parked in Next can be repriced when a client pulls them forward. Productboard's feedback centralization supplies the demand-side evidence for why an item moved at all. Project Echo's public changelog closes the loop by showing clients what actually shipped against what was promised. Run the ledger for one quarter and the pattern becomes obvious: most drift originates from three or four clients, and those are the accounts where retainer terms need rewriting.
Decision and risk
How to judge the fit, and the ways it goes wrong.
- Roadmaps & Ops Planning Rule: Price the Change Request Before You Re-SequenceEvaluation Rule
Make every priority change a visible trade-off in the shared roadmap, showing what moves out, what slips, and what it costs, before any delivery work is re-sequenced.
- Roadmaps & Ops Planning Rule: A Roadmap Is a Contract, Not a Wish ListEvaluation Rule
Pick the roadmap platform that records the trade, meaning the priority that moved, the item that slipped, and the date it changed, and refuse any tool that only produces a prettier timeline.
- Roadmap Tool vs Negotiation Lever: Planning Discipline DecisionDecision Framework
IF a client engagement involves more than two delivery streams, a fixed launch date, or a stakeholder group that changes priorities mid-quarter, THEN buy a roadmap platform and treat the published sequence as a contractual artifact the client can see and amend in writing. IF the work is a single-track retainer with one decision-maker and no external dependencies, THEN skip the platform and run the plan in a shared doc, because the tool adds a maintenance tax without changing the negotiation.
- The Roadmap Theater Trap: Why Ops Planning Decks Stop Predicting DeliveryFailure Pattern
- The Frozen Roadmap Trap: Why Ops Planning Stops Absorbing Client ChangeFailure Pattern
Delivery system
Blueprints and procedures for running it as a service.
- Client-Facing Roadmap Rebuild Offer (7-12 days)Implementation Blueprint
Rebuilds a client's scattered feature requests and delivery commitments into one sequenced, stakeholder-ready roadmap that an agency can defend in a renewal conversation. The offer converts vague client demand into a dated plan with visible trade-offs.
- Roadmap Change Request Intake (Delivery)Operating Procedure
- Client Roadmap Walkthrough (Onboarding)Operating Procedure
- Roadmap Dependency Audit (QA)Operating Procedure
13 modules selected for airfocus
Frequently Asked Questions
Answers about pricing, setup, implementation
airfocus is a product management platform that captures customer feedback, prioritizes initiatives using custom scoring frameworks, builds and maintains product roadmaps with Gantt views, and aligns teams around OKRs. It also monitors portfolio health across multiple products, flags risks in real time, and generates AI-assisted product requirement documents. Agencies use it to coordinate strategy and execution for multiple client products in a single workspace.
airfocus pricing is custom and enterprise-only. The Professional plan includes unlimited free contributors and workspaces, roadmaps, advanced prioritization, custom product hierarchy (3 levels), feedback and insights management, and a branded customer or stakeholder portal. The Enterprise plan adds objectives and OKRs, portfolio management and dashboards, capacity planning, an insights agent, unlimited custom product hierarchy levels, and SAML SSO and SCIM provisioning. Both plans require contacting sales for a quote.
Yes, partially. Both the Professional and Enterprise plans include a branded customer or stakeholder portal, which allows you to display your agency's branding to client stakeholders. However, the internal airfocus workspace and product interface itself display the airfocus brand, so your team will see airfocus branding when managing the account.
Yes. airfocus supports native integrations to both Jira Cloud and Jira Server, as well as Azure DevOps Cloud, Azure DevOps Server, GitHub, and Shortcut. It also integrates with Salesforce, Asana, Trello, Microsoft Planner, Intercom, Zendesk, Slack, Microsoft Teams, Zapier, Lucid, and Figma.
Setup time depends on portfolio complexity. The vendor's own testimonial describes building a unified setup for 32 products and over 300 services in 12 months, compared to an estimated 2-3 years using traditional methods. For smaller portfolios (1-5 products), initial configuration typically takes 2-4 weeks. Agencies should budget additional time for custom hierarchy design, integration configuration, and stakeholder portal branding.
airfocus is built for product management agencies, digital product consultancies, enterprise product teams, and portfolio management agencies. It works best for clients with multiple products or services that need centralized strategy alignment, such as SaaS platforms managing multiple product lines, digital agencies coordinating work across client portfolios, and enterprises consolidating product management across business units.
The vendor emphasizes EU-based hosting and data protection in its marketing materials, but specific compliance certifications (HIPAA, SOC2, ISO 27001) are not detailed in publicly available content. Contact the sales team to confirm compliance requirements for regulated client industries.
Yes. airfocus supports unlimited free contributors and workspaces in the Professional plan, and custom product hierarchy up to 3 levels (Professional) or unlimited levels (Enterprise). This allows agencies to organize multiple client products within a single parent account and use role-based access to isolate client data.