Multibase Portal Density Model

Multibase prices by portal count, not by client, so the agency's margin is set by how tightly it packs clients into each tier. Growth at $49/month covers 3 portals, Scale at $149/month covers 10, and Enterprise at $399/month removes the portal cap. An agency running 8 client help centers on Scale pays roughly $14.90 per portal before any retainer markup, while the same 8 clients split across three Growth subscriptions costs $147/month and leaves two portal slots idle. The model forces a portfolio decision at onboarding: consolidate small clients onto one Scale workspace until the 10-portal ceiling is reached, then step up rather than stacking duplicate subscriptions. Watch the AI query ceiling too, since Scale includes 5,000 queries/month and Growth only 1,000, and a single high-traffic client portal can consume a shared allowance that other retainers depend on.