eSIM Panel Provider Failover and Margin Recalculation (Delivery)

eSIM Panel Provider Failover and Margin Recalculation (Delivery)

1. 01

   Log into the eSIM Panel admin dashboard and open the connected providers list

   Confirm which of the three provider slots on the current plan are active. Starter and Growth both cap at 3 Connected eSIM Providers, so a dead provider leaves only two live routes until you swap it out.

2. 02

   Test the failing provider's API key by running a test purchase through Stripe

   A test QR code that never renders means the key is revoked or the provider account is suspended. Do not touch the other two keys until this test confirms which one is broken.

3. 03

   Pull the replacement provider's API key and add it in the eSIM Panel dashboard

   Airalo and eSIM Access are the two named integrations. If the client's catalog covers regions neither serves, flag the gap to the client before you promise coverage.

4. 04

   Re-set region-based pricing and profit margins for every plan the dead provider was serving

   Provider rate changes flow straight into your margin. Recalculate each region's sell price so the client's take rate holds, then save the pricing table.

5. 05

   Run a live test purchase end to end and verify instant QR code delivery

   Buy the cheapest plan in the affected region, confirm the QR code arrives, then refund the test transaction through Stripe so the client's revenue report stays clean.

6. 06

   Update the client-facing product catalog to hide or relabel any plan the new provider cannot fulfill

   Customers only see the client's brand, so a broken plan reads as the client's failure. Remove it from the storefront before the next traffic spike.

7. 07

   Log the swap in the client's monthly sales summary and note the new provider mix

   The retainer deliverable includes a basic performance summary. Record which providers are live so the next operator does not repeat the diagnosis.