LuminaRX Partner Admin Program Launch (Onboarding)

LuminaRX Partner Admin Program Launch (Onboarding)

1. 01

   Provision the partner account and map the operator surface in Partner Admin

   Create the partner record and list every program and market the agency will run before any client branding is touched. BAA-eligible vendor adapters refuse to boot in production until the BAA is signed, so route legal review to the client on day one and treat it as the blocking task.

2. 02

   Build the client program with conditional versioned intake questionnaires

   In the Partner Admin command center, define the program, eligibility rules, and pricing, then attach conditional questionnaires so intake branches on patient answers rather than collecting everything from everyone. Version each questionnaire so later edits do not rewrite historical submissions.

3. 03

   Connect the client custom domain and brand assets

   Point a subdomain such as care.clientbrand.com at the tenant and load the client logo, palette, and copy so the patient portal, provider workspace, and intake pages all render under the client's brand. Verify the certificate resolves before inviting any patient.

4. 04

   Wire tenant-scoped Stripe payments and pharmacy fulfillment routing

   Attach the client's Stripe account at the tenant level so funds settle to the operator, not the agency. Map each service in the program to a pharmacy fulfillment route and confirm lab and pharmacy cost inputs (pharmacy cost per fill $12, lab cost per test $18, provider cost per visit $35) match the client contract.

5. 05

   Configure the provider workspace and async visit queue

   Assign providers to the program, confirm the async visit queue and SOAP charting templates match the client's clinical documentation standard, and run one test visit end to end before go-live.

6. 06

   Validate audit logging and analytics before the first patient

   Confirm the append-only audit log is capturing intake edits, payment events, and fulfillment changes, then check the operational analytics dashboard reflects the program's real inputs. The $14,263 net monthly revenue projection assumes 500 monthly patients at 25% conversion and $199 average order value, so load the client's actual assumptions rather than the default.

7. 07

   Hand off to the client with a monthly review cadence

   Deliver domain access, provider credentials, and a written runbook, then schedule the monthly uptime, compliance flag, and revenue review that keeps the retainer justified. The Med Spa Launch offer runs 40h setup plus 6h/mo, so scope the handoff against that effort budget.